✨ About The Role
- The Resales Specialist (Client Advisor) is responsible for driving sales through client engagement and suggestive selling techniques.
- Daily outreach to existing customers is required to drive traffic into the retail store.
- The role involves educating clients about The RealReal's mission of sustainable fashion and its business structure.
- The candidate will assist with opening and closing procedures and support daily store tasks, including replenishing supplies and merchandise.
- Building brand loyalty by delivering a best-in-class customer experience is a key responsibility of this position.
âš¡ Requirements
- The ideal candidate has at least 1 year of experience in retail sales, demonstrating a strong understanding of customer engagement.
- A positive and friendly demeanor is essential, as the role requires representing The RealReal brand with integrity and professionalism.
- A genuine passion for customer experience and sustainable luxury fashion will contribute to success in this position.
- The candidate should be self-motivated and driven to achieve sales results in a metrics-based environment.
- Exceptional attention to detail and organizational skills are necessary to manage multiple customer journeys simultaneously.