Sales Operations Analyst - Remote Eligible

Sales Operations Analyst

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

A commercial-facing Sales Operations Analyst is required to support territory & data alignment in relation to CRM, ERP & Data Warehouses. The candidate will be a trusted subject matter expert on territory & data integrity for sales & internal commercial functions.

The ideal candidate is driven by process improvement and possesses a strong problem-solving ability to quickly understand and resolve complex data issues. This role is ideal for a motivated data professional eager to develop their skills in a commercial environment while supporting data-driven decision-making.

Key Goals & Responsibilities:

• Develops and maintains scripts within data warehouses (e.g. Amazon Redshift), leveraging Python and related tools to optimize data workflows.
• Manages CRM and ERP data alignment, ensuring accuracy in sales territories and account assignments.
• Drives continuous improvement initiatives using lean methodologies.
• Simplifies and presents large volumes of complex data in a clear and actionable manner.
• Supports integration projects with a focus on data mapping and revenue history alignment.
• Acts as a key contributor to the annual EMEA territory alignment project.
• Collaborates cross-functionally and secures stakeholder buy-in.
• Ensures data integrity across sales territories is consistently maintained.

How will these be achieved:

• Continuously evaluates processes to identify efficiency improvements.
• Builds and maintains data integration processes using SQL and visualization tools such as Power BI.
• Proactively solves problems, ensuring issues are swiftly resolved across sales and functional areas.
• Acts as a key point of contact for territory alignment and data projects.
• Processes, cleanses and validates data.
• Builds and maintains Power BI dashboards to provide clear visual insights.
• Explores and integrates AI solutions to enhance data analysis and operational efficiency.
• Supports day-to-day sales and stakeholder requests in a timely and efficient manner.

Minimum Requirements/Qualifications:

• At least a few years of experience in a sales operations or related role.
• Strong problem-solving capabilities with a proactive and detail-oriented approach.
• Advanced working knowledge of the full Microsoft Office Suite, specifically Excel & Power Query.
• Proficiency in data tools and languages e.g. SQL, Python, PowerBI, Cognos.
• Understanding of data modelling concepts.
• Excellent analytical and quantitative skills with ability to synthesize complex data.
• Exposure to CRM systems, particularly Salesforce, preferred.
• Project management capabilities and attention to detail.
• Understanding of sales teams & territory alignment, beneficial.
• Experience with data processing and validation.
• Excellent communication skills & highly collaborative.
• Ability to drive operational efficiencies, with a strong process improvement mindset.
• Ability to maintain a flexible attitude to changing priorities.
• Self-directed with ability to work independently and as part of a team.