Mortgage Sales Executive

Mortgage Sales Executive

Working Hours: Standard (09:00am-17:30pm)

Department: Intermediary Relations

Office or Field Based: Office Based (Cheadle, SK8 3GW)

Contract type: Permanent

Company Description

Benefits of working at Together

• 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
• Free access to company holiday homes
• Buy & sell holidays
• Discretionary annual bonus plus an additional Shared Reward Bonus
• Matched pension contribution
• Health cash plan plus Private medical insurance
• Life assurance and Critical illness cover
• Travel season ticket loans and Ride to work scheme
• Free local gym access
• Local bar / restaurant discounts

Company Description

We're Together. For over 50 years, we've helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans.

We take the time to understand our customers and our door is always open, so we can often help when other lenders can't or won't. Based in Cheadle, Cheshire, our 750 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book.

Job Description

As a Mortgage Sales Executive, you will deliver outstanding service both on the phone and via written communication with key mortgage brokers to build strong relationships. You will work with Account Managers to drive sales and ensure that KPIs are met.

As a Mortgage Sales Executive, we are looking for someone to:

• Respond to inbound intermediary telephony enquiries, giving exceptional customer service in relation to product and criteria information
• Work closely with Account Managers, supporting the delivery of Account Plans by making proactive outbound calls to key intermediary partners to drive sales
• Update the Account Managers with regular feedback from the brokers and in terms of the market, helping the account managers to identify new opportunities
• Identify intermediary needs, clarify information and provide accurate solutions across all product offerings
• Present a professional image of the company to deliver a positive broker experience throughout the broker journey
• Manage new/existing relationships, promoting the company's products and services to immerse themselves fully in the policies, procedures and the culture of Together to enable a high level representation of the company at all levels with our intermediary partners

Qualifications

Essential

• Mortgage Experience is a must
• Telephony Sales experience with a Mortgage Lender or Mortgage Broker
• Experience answering inbound service calls, making outbound calls and managing inboxes/emails
• Exceptional relationship building and communication skills
• Strong objection handling and problem solving skills

If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role.

Additional Information

Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.

If you feel'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.

Job Location