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Sales Support Manager, 12 Month Fixed Term Contract (maternity Cover)
Manage client screen setups and troubleshoot issues to enhance user experience.
London
Mid-Level
6 days ago
TP ICAP
TP ICAP connects clients and markets through data-led solutions in financial and commodities sectors.
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✨ About The Role
- The Sales Support Manager will assist the Sales team, focusing on Credit and its technology.
- Responsibilities include managing client screen setups and troubleshooting issues as they arise.
- The role requires close collaboration with Trading Venue Operations and Product Management teams to ensure timely responses to customer queries.
- The candidate will be responsible for keeping Salesforce updated with client meeting information.
- Providing demos of screens and conducting visits to understand client trading needs may be required.
âš¡ Requirements
- The ideal candidate will have experience in sales support, particularly in the financial or commodities sectors.
- Strong client relationship skills are essential, as the role involves liaising with clients and understanding their needs.
- The candidate should be able to work effectively in a high-pressure environment and manage time-sensitive client issues.
- Excellent customer service, listening, and negotiation skills are crucial for success in this position.
- The ability to adapt communication styles based on the audience and situation will be beneficial.
About TP ICAP
TP ICAP connects clients and markets through data-led solutions in financial and commodities sectors.