UFC GYM MMA PT Sales Admin
UFC Gym
MMA PT Sales Admin
Benefits:
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Tuition assistance
Wellness resources
General Summary:
The MMA PT Sales Admin is responsible for ensuring a positive customer experience personally and through Coach's supervision. MMA PT Sales Admin's are responsible for delivering great member service along with Private Training & Supplement revenue. As needed, they address member concerns, employee relations issues, and oversee scheduling and time-keeping activities. On a regular basis, they communicate and enforce Company and Club policies and procedures. MMA PT Sales Admin's are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements. This position requires 7 day a week availability including both morning and nights.
Essential Duties & Responsibilities:
1) Sell and Conduct Private Training & Small Group Training with Members
• Sells training sessions. Executes an effective prospecting strategy, conducts guest tours, and responsible for completing sales of staff when needed through the Turn-Over process.
• Service Intro PT packages, build value, and re-sign clients on full programs to hand off to the coaching staff.
• Member prospecting in person/digital to generate complimentary appointments to sell personal training programs to.
• Ensures accurate administration of client Programs, supplement purchases, measurement tracking, workout programs. Arrives on time, prepared and attentive for training appointments.
• Assists in all revenue generating activities, including but not limited to: complimentary workouts, supplement booths, body fat tables, seminars, workshops, etc.
• Responsible for achieving monthly revenue objectives set forth by the Company with regards to Private Training and Supplements.
• Reviews daily club sales performance and individual employee performance statistics with the Fitness Manager, Vice President and staff members to identify issues and clarify behaviors needed to achieve club sales goals. Administers company policies as they relate to the sales process.
• Independently schedule and manage client appointments to ensure optimal time management and service delivery.
• Coordinate directly with clients to arrange sessions, meetings, or service visits according to their availability and needs.
• Maintain up-to-date scheduling records and make adjustments to accommodate changes or cancellations.
• Responsible for managing personal client scheduling and calendar coordination.
Organization Relationships:
The MMA PT Sales Admin will report directly to the Fitness Manager and/or General Manager. MMA PT Sales Admin will communicate and enforce all Policy and Procedures with the Coaching Team. Duties require interaction with all club members and employees.
2) Required Experience:
• Minimum of one certification from organization recognized by UFC Gym
• Current CPR/AED certification
• High school diploma or GED.
• Four-year degree in a related field recognized by UFC Gym (preferred).
• Minimum 2 years of related experience.
• Experience in management/employee relations preferred.