After Sales Consultant
USA Jobs
After Sales Consultant
The After Sales Consultant is responsible for maintaining relationships with existing GROB customers by marketing, promoting and profitably selling products and services after their initial equipment purchase. The individual should be driven to meet the customer's current needs and anticipate future needs. The After Sales Consultant will travel up to 75% nationwide to current customers and act as a liaison between the GROB service department and customer.
Roles & Responsibilities:
Acquire an in-depth knowledge of GROB product line
Effectively educate customers on additional service offerings such as spare parts, annual inspections, systems solutions, etc.
Create recommended spare parts lists
Organize records, create activity reports, and maintain consistent communication with Bluffton service team
Assist customers with questions and complaints to maintain an open dialogue for future sales
Create presentation decks/materials to showcase company offerings
Education and Experience Requirements:
Bachelor's Degree in sales, marketing or an engineering field
3+ years of proven success in technical territory sales
Ability to read, understand, and explain blueprints
Familiarity with SAP is a plus, but not required
Machine tool experience/background preferred
General Requirements:
Excellent customer service and organization skills
Excellent oral and written communication skills
The ability to problem-solve alone and in a team environment
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Ability to positively handle rejection and push forward
Must hold a valid driver's license with less than three moving violations/speeding tickets in the past five years
Must hold a valid passport
Applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
To Apply: Complete online application at https://careers.grobgroup.com/GROBSystems