Complex Sales Research Coordinator

Complex Sales Research Coordinator

Omni Hotels and Resorts creates genuine, authentic guest experiences at 60 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America. Omni Hotels is known for its exemplary culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

The Complex Sales Research Coordinator position supports multiple properties. In this role, you will assist the Sales & Catering and Revenue Management teams with managing and maintaining the Delphi.fdc (FDC) database system on the property level, managing Definite bookings, End of Month reporting, lead catching, and user Salesforce training.

Responsibilities

Assist designated hotels with property-level reporting needs for Salesforce

Responsible for the management of all bookings

Responsible for end of month reporting

Ensure all new users know how to access the System Usage Standards, SOPs, HDIs, and other training materials available for Salesforce

Work closely with Sales Automation to implement company-wide projects and procedures

Qualifications

Bachelor's Degree in Business or Hospitality Management is preferred

Spanish proficiency preferred

Knowledge of hotel structure and how all departments interact

Proficient in Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook

Knowledge of Delphi.fdc and/or Salesforce is a plus

Must be able to analyze data and communicate effectively with peers and superiors

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the OFCCP's Pay Transparency Nondiscrimination policy statement. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Job Locations US-TX-Dallas