Construction Sales: Building Repair And

Field Service Specialist (Construction Sales)

Extensive experience and knowledge in post-frame construction ensures the Specialist’s competence to make repairs and renovations, improve the structure’s appearance, and extend the life of the building or provide for a change in its purpose. Customer satisfaction is a required result of effective communication, high quality materials, workmanship, and timely completions. Generate repair leads through cold calling or on site contacts. Establish or assist in pricing, defining the scope of work and writing contracts for repair work, generating material lists and invoices. Ensure all contracts and invoices are submitted and processed promptly. Coordinate repair deliveries with the customer, corporate schedulers, regional service manager and the crew foreman. Perform small repairs individually that can be performed without the use of a safety monitor or those that do not require additional physical assistance on site to perform safely. Arrange and conduct pre-construction conference where necessary and review contract documents and safety plans. Establish and ensure adherence to job schedules and priorities. Maintain quality control and manage repair progress while ensuring procedures and materials conform to top-quality levels of workmanship and comply with contract specifications. Enforce safety compliance with everyone on the job site. Attends training to provide and follow lock out/tag out procedures for electrical issues on site. Collect down and final payments. Submit completion paperwork to field service administrator and assist as needed to ensure completion paperwork is complete. Other duties as assigned.

Qualifications:

• 5 years of progressive construction experience or 3 years of experience in post-frame construction
• Previous sales experience is preferred
• Strong supervision, communication and organizational skills
• Ability to manage multiple projects
• Knowledge of industry standards for materials and methods for construction
• Ability to competently identify and promptly resolve repair complaints
• Possess integrity and ability to maintain customer confidentiality
• Be self-motivated with positive high-energy work ethic
• Capability to work well with other team members