Division Sales Manager
The Division Sales Manager is a pivotal figure in driving business growth, managing sales processes, and guaranteeing top-tier service delivery for Agiliti's customers.
Key Responsibilities:
- Business Opportunities: Identify and capitalize on business prospects within existing and new customers.
- Collaboration: Partner with the sales specialist to identify and close new business opportunities.
- Sales Process Management: Oversee sales processes with both new and existing customers.
- Contract Management: Ensure timely and precise contract renewals.
- Service Delivery: Collaborate with sales and operations repair teams to ensure customer satisfaction. Monitor and ensure adherence to contract terms regarding service frequency, inventories and volumes. Ensure field teams are planning optimal routes. Oversee the monitoring of contract consumption.
- Loaner Management: Monitor dedicated loaner inventories for sufficiency. Track overdue loaners and devise plans for retrieval from customers upon repair return.
- Staffing Analysis: Determine when additional staff is needed to support business demands.
- Order Monitoring: Supervise orders in the Align system, ensuring prompt follow-ups for purchase orders. Ensure orders are closed promptly.
- Business Review: Ensure routine (quarterly) business reviews are conducted with customers at $60,000 annual revenue or more.
- Customer Relations: Identify customer issues promptly, resolve any arising challenges. Plan educational in-services with customers and monitor preventable equipment damage for proactive planning.
- Equipment Handling: Oversee the equipment pickup and delivery process utilizing field teams.
- Team Leadership & Communication: Provide guidance to field teams, communicate clear expectations, and create a culture of accountability.
Experience and Education Requirements:
- B.S. degree in Business or related experience and/or equivalent combination of education and experience
- Ability to travel 50% of the time or more
Preferred:
- 10+ years SPD/GI Lab/OR sales and service experience
- Solution/Conceptual sales and sales management experience
- Working knowledge of SPD/GI Lab/OR
- Experience in hospital executive level negotiations
It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws.
In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports.
Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.
Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.