Enterprise Technical Sales Manager, NORAM

Enterprise Technical Sales Manager, NORAM

Meta is seeking an experienced and highly adaptable sales leader with demonstrated success driving enterprise-level technical sales. This leader will own and grow a consultative sales team focused on unlocking the potential of Business Messaging and AI capabilities to take millions of businesses to an Agentic future. This leader will be a creative, strategic and work cross-functionally to develop scalable solutions for clients and build high-performing teams. They will be a self-starter who thrives in ambiguity, possesses enterprise and technical design sales experience - preferably in driving growth and consumption for SaaS solutions in a multi-product environment - and who is an effective coach with a bias for action. This role will primarily serve mid and large-sized clients in North America.

Required Skills:

Build, train, and maintain an industry-leading consultative sales team - act as player/coach by driving long-term opportunity while coaching through short- and long-term challenges

Own and be accountable for quarterly and yearly revenue goals, pipeline management, and growth goals across a diversified book of business

Increase the effectiveness of the team by recognizing opportunities for new approaches, identifying winning strategies, and scaling insights across the organization

Develop and implement best practices for client interaction, sales, services, and product implementation based on client learnings

Contribute to global playbooks and guides Enterprise Sales & Technical Solutioning

Develop and present compelling value propositions, business cases, and commercial structures that drive measurable outcomes for clients

Bridge business and technical conversations to unlock access to multiple client stakeholder budgets

Guide clients through optimal implementations across Meta's Business Messaging platform, including API, CRM/ERP integration, and customer engagement platform architecture

Build client relationships and trust with high-level decision makers across business, technical, customer experience, and marketing stakeholders

Act as a trusted advisor to help clients transform their business

Lead cross-functional efforts with In-Market teams, Global Regions, Product, Business Development, Marketing, Operations, Engineering, Policy, and Legal to optimize client efforts and shape support for unique client needs

Demonstrate thought leadership and develop strategic client plans to drive growth, including prospecting initiatives, competitive displacement, risk mitigation, and blocker removal

Effectively communicate client feedback internally to identify feature gaps and improvement opportunities

Influence the customer experience industry by participating in industry conferences and presenting to executive-level audiences

Minimum Qualifications:

10+ years of enterprise sales experience

3+ years of people management experience, leading, mentoring, and coaching direct reports

Executive presence, and experience building trust with decision makers and conveying business value at the highest levels

Proven track record of meeting revenue targets and driving revenue growth with both emerging opportunities and established partnerships

Analytical and problem-solving experience with large-scale systems

Experience operating effectively across multiple teams with demonstrated critical thinking and thought leadership

Experience using data to craft strategy and drive decision-making

Communication and presentation skills with an emphasis on translating insights, product information, and data into client value

Bachelor's degree

Preferred Qualifications:

Experience driving growth and consumption for SaaS solutions in a multi-product, consultative sales environment

Experience managing highly sensitive and confidential processes

Experience managing Policy and Legal stakeholders

Experience selling conversational AI and/or Agentic AI solutions

Public Compensation:

$143,000/year to $209,000/year + bonus + equity + benefits

Industry: Internet

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.