Inside Sales Rep - Manufacturing | 1st Shift

Sales Support Representative (In-House)

Kelly Services is hiring a Sales Support Representative (In-House) in Farmington, CT! If you're detail-oriented, proactive, and thrive in customer-facing operational roles, this opportunity places you at the center of a fast-paced service business. You'll support service sales operations by managing quotes and orders, coordinating across internal departments, and keeping customers informed every step of the way.

What You'll Do

Create, process, and follow up on quotes and orders using SAP and E2Q (or similar systems)

Serve as the primary point of contact for customers via phone and email

Provide order status updates, expediting support, and accurate quotations

Conduct upsell and outreach calls to support service agreement growth

Analyze and review consumption and order data to identify sales opportunities

Coordinate with sales, contracts, spare parts, and internal teams to resolve order issues

Maintain accurate sales documentation and protect company interests

Occasionally support customer visits or trade shows as needed

What You'll Bring

3+ years of experience in customer service, order entry, or technical sales (manufacturing environment preferred)

Experience with SAP or similar ERP systems (preferred, not required)

Strong organizational skills and high attention to detail

Ability to manage multiple priorities in a fast-paced environment

Professional, patient, and diplomatic communication skills

Team-oriented mindset with proactive follow-through

Schedule & Pay

Monday-Friday | 8:00 AM-4:30 PM | Onsite

$21.00-$24.00 /hr | Weekly Pay

Long Term Temp

Benefits

Weekly pay through direct deposit

Medical, dental, and vision insurance options

Paid holidays and referral bonuses

Long-term and temp-to-hire opportunities

Stable, full-time schedules across multiple shifts

Supportive onboarding and career guidance from your recruiting team

If you have experience supporting service operations, processing orders in ERP systems, and keeping customers informed in fast-moving environments - apply today and take the next step in your career.