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Manager, Sales Operations

Lead sales process improvements to increase revenue and customer retention
Allentown, Pennsylvania, United States
Senior
8 hours agoBe an early applicant
USA Jobs

USA Jobs

A platform offering a comprehensive database of federal employment opportunities across various government agencies in the United States.

Sales Operations Manager

Responsible for leading, supporting, and optimizing sales operations functions to drive efficiency, effectiveness, and scalability for national, regional, or local markets.

Major tasks, responsibilities, and key accountabilities include:

  • Collaborate with cross-functional teams to capture business requirements and implement new sales and customer-related processes
  • Optimize existing sales processes, practices, pricing, and margins
  • Analyze sales data, act, and measure impact to support decision-making
  • Serve as a liaison between teams like Production and upper management
  • Support the sales team using process improvement, measurement, tracking, and analytics relevant to their functional areas
  • Partner with Sales and Marketing department to refine lead qualification process, analyze and report on campaign performance with reporting and dashboards
  • Enhance sales productivity by enabling the team to work smarter by simplifying processes
  • Create monthly content for executive presentations
  • Track and analyze key metrics including pipeline growth, win/loss rates, and quota attainment
  • Refine customer segmentation, assist with territory management, and create a plan to enhance renewal customer open orders and upsell processes
  • Maintain regular check-ins with Sales Managers and others who contribute to opportunity development to determine how sales opportunities are tracking against plan and identify any problems for internal review and problem solving
  • Maintain contract records
  • Monitor and report on sales performance metrics, including revenue, customer retention, and win/loss rates
  • Forecast sales trends and adjust strategies as necessary to meet changing market conditions
  • Assist with account management

Work environment located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Typically requires 25% travel (1 week onsite out of the month). Frequent periods are spent standing or sitting in the same location with some opportunity to move about. Occasionally there may be a requirement to stoop or lift light material or equipment (typically less than 8 pounds).

Minimum qualifications include: Must be a minimum of 18 years of age or older. Must pass pre-employment assessment(s) if applicable.

Education and experience typically require BS/BA in related discipline. Generally, 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

Preferred qualifications include: 5+ years' experience in the manufacturing environment, 3+ years' experience in sales or sales support, strong analytical and problem-solving skills, excellent communication and interpersonal skills, ability to thrive in a fast-paced, dynamic environment.

Core & Main is an Equal Employment Opportunity employer. Employment at Core & Main is based solely on a person's merit and qualifications directly related to professional competence. Core & Main does not discriminate against any employee or applicant on the basis of race, creed, color, religion, national origin, nationality, ancestry, age, disability, veteran status, pregnancy or related condition, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, citizenship, or any other basis protected by law.

None of the questions in this application are intended to elicit information regarding any protected characteristics, nor imply any limitation, illegal preferences or discrimination based upon non-job-related information or protected characteristics.

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Manager, Sales Operations
Allentown, Pennsylvania, United States
Sales
About USA Jobs
A platform offering a comprehensive database of federal employment opportunities across various government agencies in the United States.