Our Purpose
We help build better communities.
Be Courteous. Create a positive experience for customers, employees, suppliers, and communities.
Be the Guide. Help our customers, employees, and suppliers succeed through trust and partnership.
Be Ambitious. Seek innovative solutions and go the extra mile.
Be Accountable. Act with honesty and integrity.
Be Safe. Protect our customers, suppliers, and employees by cultivating a safety-first environment.
Role Statement
Outside based and accountable for transaction growth for assigned accounts and prospecting new customers. Manage the sales process for customers from end-to-end: manage assigned accounts, negotiate all deal phases, and manage the closing process.
Outcomes for Success
Identify and develop potential customers and make effective sales presentations.
Establish relationships with potential customers and assess their requirements to offer tailored solutions.
Build and maintain strong relationships with existing customers, ensuring their needs are met and concerns are addressed promptly.
Observe work in progress at construction sites to determine material needs.
Consult with customers to determine functional and spatial requirements and prepare information regarding design, specifications, materials, equipment, estimated costs and building time.
Prepare estimates and process all quotes, purchase orders, tickets, changes, invoices, etc. while following Quote Management Guidelines.
Achieve greatest gross margin dollar potential on all sales.
Assist with customer service problems, such as credits, refunds, returns and exchanges.
Communicate and coordinate with yard, store, and office personnel to ensure execution of the sales order to provide an exceptional customer experience.
Handle special orders and assignments.
Assist credit department to ensure all credit requirements have been met.
Communicate effectively with customers and internal team members.
Maintain current customer base and increase wallet share.
May perform other duties as assigned.
Core Competencies
Core Competencies are measurable characteristics related to success in this role. The Core Competencies for this role are:
Action Oriented, Conflict Management, Informing, Negotiating, Perseverance, Personal Learning, Presentation Skills, Self-Development, Time Management, Approachability, Compassion, Composure, Customer Focus