Outside Sales Representative

Outside Sales Representative

Location Status: Work will be primarily performed at a designated field worksite location based out of a central Race Communications worksite. Frequent travel to and work from other Race offices or other off-site locations will be required.

Pay: Salary + Bonus Incentive Potential | Hourly rate $18-19/hr. | Total anticipated yearly compensation between $36,000 - $75,000

As the leading provider of 10G fiber internet in California, Race Communications is a company built by the needs of the communities that we serve. In collaboration with the California Public Utilities Commission and many non-profit community advocacy groups, we build next-generation fiber infrastructure where others won't, serving over 30 communities across the state. Working for Race means being dedicated to bringing cutting-edge fiber internet to rural and urban communities, providing opportunities, enhancing technology, and enabling access for generations to come.

Summary

As an Outside Sales Representative at Race Communications, you will be instrumental in expanding our customer base and driving revenue growth. Your primary responsibility is to proactively engage potential customers through direct interactions in their homes and communities. You will serve as the face of Race Communications, creating meaningful connections with individuals and effectively conveying the exceptional value of our products and services to secure their business. This role requires excellent communication and customer service skills, as well as sales acumen to explain products and services, address questions and complaints, and provide effective solutions. You will also support Race Communications' mission to bridge the digital divide between rural and urban areas by promoting reliable, high-quality internet services.

Qualifications and Experience

Eligibility to work in the US without sponsorship

Minimum age requirement of 18 years

A valid driver's license, subject to successful verification through a DMV check, is mandatory

High School Diploma or GED or equivalent combination of education and experience is required

Minimum of one year of experience in sales, outside sales, or a related field, with equivalent work experience in customer-facing roles required

Demonstrated proficiency in utilizing CRM systems (e.g., Salesforce and Sales Rabbit) to manage customer data, track interactions, and analyze customer behavior

Demonstrated history of meeting or exceeding goals

Established record of meeting sales goals in a fast-paced sales environment

Ability to travel moderate distances daily by both car and foot to meet with clients and prospects

Willingness to participate and occasionally travel to attend sales and marketing events, contributing to the company's outreach efforts and client acquisition strategies

The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication

Proficiency in Spanish language desirable

Essential Duties and Responsibilities

Sales Outreach and Customer Engagement:

Sources new sales opportunities through door-to-door education of Race fiber optic internet, phone, and television services

Identifies, assesses, and understands customer needs and requirements to achieve customer satisfaction

Identifies potential sales opportunities, and generates interest and sales opportunities

Builds relationships and trust with customers through open and interactive communication (listening)

Sales Goals and Performance:

Meets or exceeds monthly sales goals set by you and your manager

Manages creation and presentation of quotations for opportunities as they are identified

Generates new business and promotes growth of Race products

Product Knowledge and Customer Service:

Gains and retains extensive product knowledge as well as detailed comprehension of customer's requirements for Race fiber optic internet, phone, and television products

Provides accurate, valid, and complete information when using our CRM and other software as provided

Documentation and Compliance:

Keeps detailed records of customer interactions, processes customer accounts, and files documents

Follows sales team procedures and guidelines, along with policies outlined in the Race Communications Employee Handbook

Sales Campaigns and Events:

Participates in sales and marketing campaigns and attends outside events (travel required)

Vehicle Maintenance and Travel:

Maintains vehicle/equipment pre-op/post-op to be prepared to perform required duties

Maintains a clean driving record as defined by the current fleet insurance underwriter

Observes hazards and reports any concerns or accidents to a supervisor or safety professional; participates in the investigation process as needed

Travels to multiple service locations across California and occasionally beyond, including during adverse weather conditions, while adhering strictly to safety protocols

Commutes extensively by vehicle daily, both indoors and outdoors, to visit Race clients businesses and/or residences

Flexibility to work overtime, including nights and weekends, as necessary

Safety Protocols:

Adheres to safety protocols and guidelines outlined in the Race employee handbook and job description to promote a safe work environment

As Part of Our Team, You'll Enjoy:

100% Employer-paid medical, dental, vision, and life for all our employees

401 (k) with 100% Employer-matched up to 4% of your annual income

Generous paid time off including sick, vacation, holiday and birthday pay

Free Race highspeed internet and phone service where available

All offers of employment are contingent until all pre-employment requirements are met. These requirements, may include drug and background screenings as well as Motor Vehicle and DOT related screening and reporting requirements. Race will consider qualified job applicants with arrest and conviction records for employment.

Background Check: Race Communications is a Fair Chance employer abiding by Federal and applicable state Fair Chance Act (s) for all applicants and additionally abides by