This position is located within Commander, Mid-Atlantic Region, Fleet and Family Readiness Program. The purpose of this position is to assist with Golf Pro Shop operations.
Responsibilities:
• Greets all patrons and assists them with any of their golfing needs.
• Rings up sales of green fees, carts, range balls and other services/merchandise in appropriate sales categories.
• Ensures all players are properly signed in, and all fees paid.
• Meets golfers during play to ensure receipts reflect the proper number of holes, as applicable.
• Explains rules, etiquette and any other information regarding the course.
• Exercises knowledge of items sold and demonstrates salesmanship abilities, explaining use of various products, assisting patrons in fitting wearing apparel or the proper choice of equipment when requested.
• May direct Recreation Aids NF-1 when additional range balls are needed.
• Collects and records various tournament and service fees.
• Helps maintain roster of various tee times under specified guidelines.
• Assist other staff and patrons in pairing up into foursomes for play.
• Travels by golf carts throughout course ensuring the pace of play and compliance with all course rules and regulations.
• Uses utmost tact and diplomacy informing golfers that they are not complying with rules, and what they can do to ensure compliance, correct procedures, and appropriate pace of play.
• Ensures that course is free and safety hazards at all times.
• Notifies management of any hazards immediately.
• Receives merchandise from storage area.
• Inventories and verifies shipments and stock items in accordance with established stock location procedures.
• Continually observe quantities of stock and replenish as necessary to maintain established levels.
• Rearrange stock and displays to accommodate new, seasonal, or fast moving items.
• Assist with periodic physical inventories.
• Maintains sales and cash handling regulations and procedures.
• Performs other related duties as assigned.
Requirements:
• Ability to operate a cash register and other general office equipment.
• Some computer knowledge is preferred but not required.
• Knowledge of the rules/procedures of the game of golf and basic knowledge of merchandise sold.
• Ability to follow and interpret verbal and written instructions.
• Ability to offer exceptional customer service at all times.
• Friendly, mature demeanor required at all times.
Education:
This position does not have a positive education requirement.
Additional Information:
Salary is dependent on experience and/or education.