Sales Coordinator

Sales Coordinator

BestPLUS, a division of Triumvirate Environmental-one of the largest environmental services firms in North America-is hiring a Sales Coordinator to join our growing sales team. BestPLUS is a manufacturer in the fast-growing plastic lumber industry, with an established retail and OEM presence that continues to expand. As a Sales Coordinator, you'll be the first point of contact for our customers and partners-helping them find solutions, providing excellent service, and supporting the sales team to drive growth. Your ability to listen, respond, resolve issues, and build relationships will play a key role in ensuring a positive experience for every customer interaction. This position reports directly to the VP/GM of BestPLUS and is based in our Jeannette, PA office. It is a full-time, salaried role with regular hours of Monday-Friday, 8:00 AM to 4:00 PM, with some flexibility for additional hours when needed.

Essential Responsibilities and Duties Include:

• Serve as the friendly, professional first contact for incoming calls, emails, and inquiries from BestPLUS lead sources.
• Qualify and route leads to the right team member, ensuring every customer gets a timely response.
• Support account setup in Oracle and guide customers through product, order, and account questions.
• Generate and distribute quotes, process orders, and follow up with House and Retail accounts.
• Provide responsive customer support on order status, delivery requests, freight quotes, and issue resolution.
• Collaborate with the Sales team and VP/GM on customer follow-up, marketing initiatives, and trade show support.
• Partner with internal departments (Finance, Shipping, HR, etc.) to ensure smooth customer and operational workflows.
• Learn the plastic lumber industry and BestPLUS products while participating in sales and service training.
• Prepare and ship product samples to help customers make confident buying decisions.

Basic Qualifications:

• Bachelor's degree in business, marketing, data analytics, or related field (or equivalent experience).
• Strong communication skills and a proven record of outstanding customer service.
• Ability to resolve customer problems with professionalism, follow-through, and urgency.
• Highly organized with the ability to follow up, prioritize, and problem-solve effectively.
• Comfortable in a fast-paced, team-oriented environment with strong attention to detail.
• Proficient in Microsoft Office; experience with Oracle and CRM systems is a plus.

Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more! Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply.