Sales Manager

B2B Facility Service Sales Manager

We are seeking a dynamic and results-driven B2B Facility Service Sales Manager to join our team. In this role, you will be responsible for driving sales growth, building strong client relationships, and delivering exceptional facility services to our business clients.

Essential functions:

• Sales Strategy Development: Develop and implement effective sales strategies to achieve revenue targets and expand our client base.
• Client Relationship Management: Build and maintain strong relationships with key decision-makers in target businesses, ensuring high levels of customer satisfaction and retention.
• Market Analysis: Conduct market research to identify new business opportunities and stay updated on industry trends and competitor activities.
• Proposal and Contract Management: Prepare and present compelling proposals and negotiate contracts with potential clients.
• Team Collaboration: Work closely with the operations and service delivery teams to ensure seamless execution of services and address any client concerns promptly.
• Performance Tracking: Monitor sales performance metrics and provide regular reports to senior management.
• Develop a Salesforce: Grow Sales Department to fully staff a Contract Sales Team and Complete Building Solutions (CBS) Sales Team in all sales territories.

Additional responsibilities:

• Manage our Contact Relationship Management System (CRM).
• Provide new employee training and orientation as well as ongoing coaching and goal setting for all Sales Executives. Responsible for overseeing and updating training programs, job descriptions and policy changes.
• Remove all barriers and de-motivators from your team's work environment.
• Ensure that all salespeople adhere to the credit procedures for new accounts.
• Approve all bids with your sales team and be personally responsible for training and verifying that bids are filled out properly and completely including once an account is won or lost.
• Responsible for constant recruiting. Have qualified candidates in a people bank at all times.
• Responsible for developing with management the annual sales forecast and department budget, and accountable for meeting plan.
• Supervise and train the Business Development Specialist position, including training manual script writing, sales coaching, call selection, reporting, and tracking.
• Mid-year and annual reviews on each of your direct reports.

Requirements:

Success Traits:

• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Relationship Building - Ability to effectively build relationships with customers and co-workers.
• Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
• Training - Ability to develop a particular skill in others to bring them up to a predetermined standard of work performance.
• Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
• Time Management - Utilize available email and technology whenever possible so you don't waste time physically looking for someone to answer your question. Don't spend hours trying to figure it out yourself if someone can help. Must be able to effectively handle multiple tasks.
• Organization - Have everything labeled and in its place.
• Professional Demeanor - Present a warm and friendly personality and a helpful, positive attitude with clients, other employees, and applicants both in person and on the telephone.
• Aptitude - Must have the aptitude to grasp the concept of the projects you are working on. Additionally, you must be able to see the "big picture" and prioritize your work accordingly. Ask why we do things so that you can improve the system.
• Conflict Resolution - Ability to deal with others in an antagonistic situation.

Education:

• Bachelor's Degree or equivalent work experience
• Professional Sales Training such as Sadler Sales Training

Experience:

• 5+ years B2B sales management experience
• 10+ years B2B sales experience

Travel Required:

• None

Knowledge, skills, and abilities:

• Microsoft Office, including Word, Excel, and Outlook
• CRM experience, Dynamics 365 is preferred
• Knowledgeable about Sales Automation Software and Contact Databases

Benefits:

• City Wide offers a competitive compensation and benefits package, and this position has tremendous growth opportunities.
• $125-130k/year, plus bonuses and commission; OTE $175k
• Company contribution of $650/mo towards health, vision, dental, and life and supplemental insurance
• Company paid for short-term disability insurance
• Mileage reimbursement of $600 per month to offset travel expenses
• Company 401k contribution= 3% of salary
• Great company culture
• Great PTO and paid holiday plan