Sales Manager

Sales Manager

We're seeking a driven, service-oriented sales manager with proven hotel sales experience and a passion for creating memorable guest experiences. This role is essential to driving revenue through group guestroom bookings and curated events-from executive meetings to stylish social gatherings. The ideal candidate brings a strategic mindset, strong relationship-building skills, and a commitment to delivering elevated hospitality.

As sales manager, you will lead efforts to attract new business, grow existing accounts, and ensure seamless execution. You'll represent the Thompson brand with professionalism and creativity, tailoring solutions to meet client needs while supporting overall revenue goals.

Develop and execute targeted sales strategies to secure new business from assigned market segments - both group guestroom blocks and event-only functions.

Maintain and expand client relationships to drive repeat bookings and long-term partnerships.

Partner with Hyatt sales force on key global accounts.

Prepare tailored proposals and contracts that reflect client needs and brand standards.

Conduct site inspections, entertain clients, and participate in trade shows and fam trips to showcase the property.

Negotiate contract terms and clearly explain agreement details.

Provide thorough turnover to event planning for flawless execution of contracted events.

Manage short-term "pop-up" events, including detailing F&B, communicating AV needs, and coordinating reservations during the sales phase, and ensuring a seamless handoff to the operations team.

Consistently achieve and exceed revenue production goals.

Lead or participate in meetings to ensure cross-functional alignment.

Maintain accurate records, reports, and client communications within Hyatt sales systems.

Genuine desire to exceed guest expectations in a fast-paced, team-driven environment.

Refined verbal and written communication skills.

Minimum one year of hotel sales or event experience required.

Strong negotiation, presentation, and business writing abilities.

Exceptional time management and organizational skills.

Ability to perform effectively under pressure and adapt to changing priorities.

Tech-savvy and comfortable learning new systems with ease; advanced proficiency in Microsoft Office Suite, including Excel, PowerPoint, Outlook, and Word.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Benefits available with this position include:

Medical / Dental / Vision Insurance (Full-Time) after 30 days of employment

401k & Retirement Savings Plan (RSP)

Basic Life Insurance

Short term disability insurance

New Child Leave & Adoption Assistance

Compassionate Leave

Paid Time Off:

· Thompson Seattle colleagues begin accruing vacation time on their first day of service. At six months of service, colleagues are vested in the time they have been accruing. Full Time & Part Time Colleagues are eligible for vacation time.

Hire Date Through Four Years - 10 Days or 80 hours

Five to Nine Years - 15 Days or 120 hours

10 years or greater - 20 Days or 160 hours

Sick Leave:

Full time, part time and on-call colleagues accrue and have the right to utilize sick and safe time according to Seattle's Paid Sick and Safe Time Ordinance. As a Tier Three employer all colleagues accrue one (1) hour of paid sick and safe time for every 30 hours worked starting on their hire date, however, these colleagues cannot use their accrued sick time until they have completed 90-days of employment with Hyatt

Extended Illness Days: unused sick and safe time in excess of 72 hours converted to extended illness days at the end of each calendar year

Holiday Pay:

Full-time colleagues are eligible for holiday pay on their first day of employment. The paid holidays for eligible colleagues recognized by our hotel are: New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day, and 2 pre-approved days for floating holidays.

Additional perks may include:

Colleague Discounted Rates as of the 1st day of employment

Complimentary Room Nights for full-time and part-time positions after 90 days of employment

Flexible Spending Account

Subsidized ORCA Pass or free parking

Tuition Reimbursement of $1,000.00 per calendar year

Cellphone Reimbursement

Complimentary Dry Cleaning

Employee Assistance Program

Relocation assistance

Wage Information: Pay ranges are listed on each job posting individually.

Non-exempt managers: The hourly rate for this position is $32.69, annualized at $68,000.00 salary based on 40 hours per week, and is negotiable based on experience.

Primary Location: US-WA-Seattle

Organization: Thompson Seattle

Pay Basis: Yearly

Job Level: Full-time

Job: Sales

Req ID: SEA005421

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.