Sales Operations Manager [remote]

Sales Operations Manager

Iteris is looking for a dynamic and results-driven Sales Operations Manager to lead strategic initiatives that enhance scalability, efficiency, and performance across our sales organization. This role will serve as the operational backbone for the sales team, driving cross-functional collaboration to ensure seamless execution of sales strategies. This role is pivotal in driving operational excellence and cross-functional collaboration to deliver scalable go-to-market programs, remove operational barriers, and accelerate adoption of new capabilities.

What you will be doing:

Lead the launch of new products, services, and sales tools to the internal sales team

Develop and manage comprehensive launch plans, timelines, and stakeholder alignment across Sales, Product, IT, and Enablement

Ensure sales team readiness through coordinated training, documentation, and support resources

Document and prioritize functional requirements for new tools and enhancements in collaboration with Sales and Product teams

Partner with IT and third-party vendors to define business requirements, conduct testing, and manage deployment

Implement and optimize sales tools (e.g., Salesforce, CPQ) to improve efficiency, accuracy, and scalability.

Deliver onboarding and ongoing training programs to drive adoption and proficiency

Document and standardize end-to-end sales processes, ensuring alignment with public sector workflows and compliance

Drive adoption of new tools and processes through structured change management and stakeholder engagement

Act as a trusted advisor to sales leadership, providing actionable insights, feedback loops, and performance metrics

Monitor KPIs and sales productivity metrics to identify areas for improvement and operational gaps

Develop dashboards and reporting frameworks to track sales performance, tool utilization, and process efficiency

What you need to be successful in this role:

Bachelor's degree in Business, Marketing, Operations, or a related field required; MBA or relevant graduate degree is a plus

Seven (7) years of experience in Sales Operations, Program Management, or related roles

Proven success launching products, tools, or processes to internal sales teams

Deep expertise in Salesforce ecosystem, including Sales Cloud, Experience Cloud, and CPQ

Skilled in project management platforms such as Asana, with a strong ability to drive cross-functional execution

Exceptional communication, stakeholder engagement, and problem-solving capabilities

Data-savvy and detail-oriented, with the ability to translate complex metrics into actionable strategies

Iteris anticipates paying a base salary between $108,400 and $120,700 for this role. Actual pay offered may be below or above these amounts, depending on the individual's job-related knowledge, skills, and experience.