Provide knowledgeable and friendly service to walk-in and phone-in customers.
Assist contractors and other customers in selecting the right roofing materials and components.
Drive sales by understanding customer needs and offering tailored product solutions.
Build and maintain strong customer relationships through consistent follow-up and support.
Prepare quotes, process orders, and ensure timely and accurate transactions.
Keep up to date with product knowledge, inventory levels, and new offerings.
Collaborate with the warehouse and delivery teams to ensure customer satisfaction.
Support store operations, including inventory checks, merchandising, and light administrative work.
Bilingual fluency required - [Specify required languages, e.g., English and Spanish].
1+ years of experience in sales, preferably in roofing or building materials.
Strong knowledge of roofing products such as shingles, underlayment, sealants, and membranes.
Excellent communication and interpersonal skills.
Customer service-oriented mindset with attention to detail.
Ability to multitask and stay organized in a busy environment.
Must be dependable and punctual.
Basic computer skills for order entry and inventory systems.