Sales Service Representative

Sales Service Representative

Location: Lithia, FL

Schedule: Monday-Friday, 8:00 AM-5:00 PM (Hybrid after training)

About the Role:

Are you passionate about delivering exceptional customer experiences and driving business success? As a Sales Service Representative, you'll be the trusted partner for our customers-ensuring smooth transactions from order to delivery and beyond. This is your opportunity to join a dynamic team where your problem-solving skills and attention to detail make a real impact.

What You'll Do:

Be the Customer Champion: Understand customer needs and ensure every interaction exceeds expectations.

Own the Order-to-Cash Process: Manage orders, pricing, complaints, and shipments with precision and care.

Resolve Challenges Quickly: Troubleshoot issues and provide timely solutions to keep customers happy.

Collaborate Across Teams: Work closely with sales, supply chain, and logistics to deliver seamless service.

Drive Inside Sales: Support transactional customers with approved pricing and product knowledge.

What We're Looking For:

Experience in a customer-facing role within Supply Chain, Manufacturing, Logistics, or related fields.

Strong business acumen and ability to navigate commercial and supply chain processes.

Tech-savvy with troubleshooting skills for digital interactions.

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Excellent communication and presentation skills.

Preferred Qualifications:

High School Diploma/GED + 8 years of experience OR Bachelor's degree + 5 years of experience.

Familiarity with SAP, Salesforce, Business Objects (BOBJ), Visio.

Knowledge of Online Order Management and Track & Trace Technologies.

Strong organizational skills and attention to detail.

Why You'll Love Working Here:

Hybrid Flexibility: Start in-office for training, then enjoy work-from-home options.

Impactful Role: Your work directly influences customer satisfaction and business success.

Growth Opportunities: Build your career in a collaborative, fast-paced environment.

Ready to make a difference? Apply today and join a team that values your expertise and commitment to excellence!

Job Type & Location:

This is a Contract position based out of Lithia, FL.

Pay and Benefits:

The pay range for this position is $27.59 - $27.59/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:

This is a hybrid position in Lithia,FL.

Application Deadline:

This position is anticipated to close on Dec 5, 2025.