Sales Support

Sales Support Specialist

We are looking for a detail-oriented Sales Support specialist to assist our sales team with administrative tasks in a hotel environment. This contract position is based in San Francisco, California, and requires someone who can efficiently manage documentation, coordinate reservations, and maintain organized records. The role also involves collaborating with various departments to ensure seamless communication and service delivery.

Responsibilities:

Utilize computer software tools, including word processing programs, to create and edit contracts, correspondence, forms, and other essential documents.

Distribute time-sensitive documents to appropriate recipients and locations within the hotel to ensure prompt processing.

Manage individual client reservations, coordinating upgrades and special arrangements with relevant departments through written and verbal communication.

Organize, file, and retrieve records systematically to support departmental operations and maintain essential documentation.

Transport documents weighing up to 10 pounds to designated locations within the hotel and place or retrieve them from storage areas up to 6 feet high.

Ensure consistent availability and adherence to attendance requirements for regular work schedules.

Maintain effective communication with internal teams and external clients, demonstrating patience, tact, and professionalism.

Perform additional job-related duties as assigned to support the sales team and hotel operations.

Requirements:

Previous experience in the hotel industry is preferred.

High school diploma required; a bachelor's degree is preferred.

Strong ability to interact effectively with both internal and external clients, demonstrating patience and diplomacy.

Proficiency in using Microsoft Office Suite for accurate data entry and documentation.

Capability to follow detailed written and verbal instructions efficiently.

Ability to sit or stand for extended periods while performing essential job functions, with or without reasonable accommodation.

Skilled in setting up and maintaining organized filing systems.

Excellent verbal and written communication skills, with adaptability to engage with diverse audiences such as coworkers, supervisors, and the public.