Sales Support

Sales And Marketing Support

We are seeking a highly organized and proactive Sales Support & CRM Coordinator to join a growing B2B company in the food, beverage, nutraceutical, pharmaceutical, and raw materials industry. The ideal candidate has strong CRM experience, excellent communication skills, and the ability to manage customer communication, documentation, and internal coordination from beginning to end of the sales cycle. This role reports directly to the branch manager and includes cross-functional interaction with the VP of Operations and owner team in Michigan. As the company enters its next stage of growth, this position is key to strengthening sales operations, enhancing customer experience, and supporting overall team efficiency.

This is a full-time onsite position (5 days/week) supporting a California-based team located in Santa Fe Springs and collaborating closely with outside sales reps and corporate leadership.

Location: California (Onsite, 5 Days/Week Full Time)

Industry: Food, Beverage, Nutraceutical, Pharmaceutical, Herbs/Spices, Raw Materials

Key Responsibilities:

• Serve as the central point of contact for customer communication, documentation, and follow-through
• Manage CRM data entry, tracking, updates, and reporting
• Maintain accurate customer records, order details, and communication logs
• Support 3 Outside Sales Representatives with administrative and customer-facing tasks
• Assist sales and marketing with material prep, samples, quotes, and follow-up
• Navigate and maintain the company's internal intranet systems
• Ensure timely responses to customer inquiries and requests
• Coordinate information between California operations and corporate leadership in Michigan
• Provide end-to-end support throughout the sales cycle
• Assist with marketing and sales support initiatives as assigned

Requirements

Qualifications:

• Strong CRM experience, salesforce specifically is highly desirable
• Experience with customer communication, documentation, and follow-through
• Background in sales support, operations support, or customer service (B2B preferred)
• Highly organized and detail-oriented
• Strong written and verbal communication skills
• Ability to work onsite daily and collaborate with a small, hands-on team
• Ability to communicate effectively with outside sales reps
• Strong follow-through, multitasking skills, and time management

Preferred:

• Experience in related industries: Food, Beverage, Nutraceuticals, Pharmaceuticals, Herbs/Spices, Raw Materials
• Experience working in a growth-stage or small business environment
• Marketing support experience
• TalentMatch®

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