Sales Support

Sales Support Specialist

We are seeking a detail-oriented and proactive Sales Support Specialist to join our team in Streetsboro, Ohio. In this long-term contract position, you will play a pivotal role in ensuring the smooth operation of our sales department. Your role will involve managing administrative tasks, maintaining accurate data records, and fostering clear communication between the sales team and other departments. This position is critical to sustaining efficiency and supporting the overall success of sales operations.

Key Responsibilities:

Accurately enter and update data in internal systems and Excel spreadsheets to ensure data integrity and accessibility.

Provide essential administrative support to the sales team as they manage client accounts and pursue new business opportunities.

Assist with order entry tasks to guarantee timely processing, tracking, and fulfillment.

Collaborate with the sales team to prepare necessary documentation for client meetings, proposals, and other interactions.

Monitor and update sales records, ensuring accuracy and compliance with internal policies.

Serve as a liaison between the sales department and other internal teams, facilitating efficient communication and workflow.

Generate reports and summaries using sales data for internal evaluation and decision-making purposes.

Address client inquiries and deliver exceptional post-sales support to maintain high customer satisfaction.

Utilize tools such as SAP and other relevant software to streamline sales processes and enhance operational efficiency.

Requirements:

Strong experience with data entry and order management.

Proficiency in SAP and Excel.

Ability to multitask and prioritize tasks effectively in a fast-paced environment.

Excellent attention to detail and organizational skills.

Strong communication abilities to support collaboration across teams.

Prior experience in post-sales support or similar roles is preferred.

Capability to work independently while ensuring team goals are met.

Familiarity with sales operations and administrative processes.