Sr Manager, Commercial Engine Sales Operations (onsite)

Inside Sales & Campaign Support

Support Sales Directors and Regional Sales VP for assigned China region by being an integral part of the team that focuses on executing NEB & Aftermarket deals.

What You Will Do:

Work closely with the Commercial Engines Sales team on customer campaigns

Develop & maintain standard work and guidelines to support the sales campaign process

Includes maintaining CRM / Microsoft Dynamics Sales entity user guides and supporting user requests for new functionality

Managing approvals meetings and scheduling

Change communication and best practice sharing

Completing Airframer Operations tasks such as GTF Customer Aircraft Demand & Intel reporting

Completing sales reporting tasks and facilitating Campaign/Customer Focus Team Best Practice Sharing

Includes regional campaign prioritization and current status reporting for campaigns.

Facilitating After Action Reviews to incorporate Lessons Learned into the Sales Process.

Additional responsibilities may also include:

Manage and lead thrust upgrade requests from customer request through financial approval and documentation to the customer

Facilitate customer visits (visitor registration forms, assemble decks from various groups)

Work with customers to understand their needs (setup product overview meetings, manage PW product offerings like EWR or Freedom, NDAs, etc.)

Contribute to campaign strategy projects & initiatives

Serve as the Sales Business Lead for Microsoft Dynamics / CRM. Responsibilities include: authoring standard work, conducting trainings and partnering with DT on improvement initiatives / system enhancements.

Primary point of contact to lead General Terms Agreement (GTA) Aftermarket invoice approval auditing and processing

Qualifications You Must Have:

Bachelor's Degree and 10 years of experience to include influential leadership, process facilitation, analytical problem solving and use of digital tools in support of CRM

Qualifications We Prefer:

Advanced Degree and 7 years of experience as defined above

Experience communicating with and delivering presentations to all levels of leadership

Experience leading continuous improvement initiatives

Customer relationship management skills

Fluent in Mandarin Chinese