Treasury Management Sales Officer (TMSO) - NJ/NY & Virtual Banking
The Treasury Management Sales Officer (TMSO) plays a critical role in driving growth and profitability of the bank by focusing on closing new business opportunities and deepening relationships with existing clients. They focus on building and maintaining strong client relationships with businesses in the $2mm-$200mm space within their assigned market.
TMSOs should be able to articulate cash cycle details, and display an understanding of Treasury Management principles and ensure prospects and customers are aware of fraud solutions.
Primary responsibilities include ensuring successful enrollment and adoption of services by clients, and building successful partnerships with key business partners (i.e. Business Bankers, Business Development Bankers, and Virtual Bankers).
Key Responsibilities:
- Builds and maintains strong relationships with Business Bankers in their assigned markets - New Jersey, New York, & Virtual Banking
- Schedules and/or attends calls on both Prospects and Existing Customers in order to generate new Treasury Management and deposit business
- Achieve or exceed specific production goals
- Manages and successfully closes new business with referrals from Bankers
- Proposes appropriate financial services through a consultative sales approach
- Proactively identifies deepening opportunities with Existing Customers
- Prepares and completes sales presentations, including any negotiated pricing
- Sets expectations with customers about the onboarding experience, including any requirements and testing
- Prepares and executes implementation documentation in order to establish new services
- Coordinates with Onboarding Team to ensure a smooth enrollment process; manages issues if they arise
- Performs timely follow-up concerning newly implemented treasury management services to ensure the client is satisfied and/or carefully understands the mechanics of the service
- Collaborates with Treasury Management Client Services team to deliver exceptional service and ensure a seamless banking experience for all clients
- Assists Business Bankers with understanding treasury management product risk and ensuring Capital One Bank's policies are applied throughout the sales cycle
- Maintains and updates the bank's SRM system regarding sales calls, pipelines, closed sales, etc. to enable the generation of monthly activity reports to track sales and revenue growth by market segment.
Skills:
- Articulates cash cycle details, and display an advanced understanding of Treasury Management principles
- Displays an advanced knowledge of fraud defensive strategies and industry trends
- Skilled at analyzing client cash flow patterns and operational needs, and offers tailored solutions
- Exceptional communication skills-both written and verbal
- Strong client-facing skills to build trust and long-term relationships
- Develops creative solutions for complex treasury challenges
- Works effectively with external and internal partners (e.g. sales support, onboarding, & servicing)
Basic Qualifications:
- At least 3 years of Treasury Management Sales experience
Preferred Qualifications:
- Bachelor's Degree or military experience
- 5+ years of Treasury Management Sales experience
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Edison, NJ: $138,300 - $157,800 for Treas Mgmt Sales Specialist 2 (CIP)
New York, NY: $138,300 - $157,800 for Treas Mgmt Sales Specialist 2 (CIP)