Flexible PT Sales W/ Benefits - Park City

Sales Associate Job Description

The Sales Associate role is an integral part of the store's overall success and efficiency: demanding direct attention to our brand commitment when servicing our customers and driving results. Responsible for upholding Coach's Service and Selling Models, creating a positive first impression, building on-going customer relationships through a personalized experience, and leaving a positive, lasting impression.

Sales Floor:

1. Understands organizational objectives and makes decisions that align with Company priorities
2. Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; and creates personal sales and clienteling strategies in partnership with the management team.
3. Creates short- and long-term strategies to achieve personal metrics and performance goals
4. Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity
5. Represents Coach as a brand ambassador
6. Demonstrates Coach's Selling and Service expectations at all times
7. Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics
8. Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers
9. Creates positive impressions with customers by bringing best self to work through attire consistent with Coach's Guide to Style
10. Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and a strong knowledge of competition.
11. Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value.
12. Remains aware and is clearly able to communicate current pricing and promotional strategy to customers.
13. Discusses product features and builds the sale by leveraging cross-selling skills and abilities.
14. Cross-sells and encourages beneficial product add-ons that relate to the customer's shopping needs
15. Sensitive to customers' needs and tailors approach by reading cues
16. Attends to the unique and individual shopping needs of each customer.
17. Works with multiple customers simultaneously and breaks away as appropriate
18. Follows up with customers consistently and genuinely to influence/close the sale
19. Flexes personal selling techniques to contribute to overall store financial results
20. Builds lasting and loyal...

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.