Universal Sales Agent
This position will be remote within the United States. Candidate must be able to work a 40 hour work week with 8 hour daily shifts Monday - Friday between the hours of 8:30am - 7:00pm EST. Candidates can reside in any time zone if they are able to work the hours of the position.
Job Summary: Are you a driven sales professional who thrives in a fast-paced, high-performance environment? DentalPlans.com is looking for an enthusiastic Universal Sales Agent to join our team. In this inside sales role, you'll be helping consumers across the country find the right Dental Savings Plan (DSP) to fit their needs - while achieving and exceeding your own sales goals. You'll handle both inbound and outbound calls, connect with a diverse range of customers, and guide them through plan options with confidence, professionalism, and genuine care. If you're self-motivated, performance-oriented, and passionate about helping people, this is your chance to make a real impact while growing your career. At DentalPlans.com, you'll be part of a collaborative, high-achieving sales team that celebrates success and supports your growth. You'll have the tools, training, and coaching to excel - plus the satisfaction of knowing your work directly improves access to affordable dental care.
What You Will Do:
- Uncover consumer needs through effective questioning and recommend the most suitable DSP for them or their family
- Consistently achieve and exceed monthly sales goals, conversion targets, and KPIs
- Build strong connections with consumers, earning trust through professional, clear, and friendly communication
- Educate consumers on the benefits and features of DSPs, explaining the enrollment and renewal process in easy-to-understand terms
- Enroll consumers via inbound and outbound calls generated by company marketing efforts
- Follow a proven sales and compliance call flow to ensure quality and consistency
- Navigate multiple system applications to process requests, close sales, research inquiries, and update consumer information
- Accurately document all interactions in line with standard operating procedures
- Participate in ongoing training and coaching to sharpen your skills and boost performance
- Adhere to all company policies, scripts, and designated processes
Travel/Physical Demands:
- Travel typically less than 10%
- Office environment with no special physical demands required
Qualifications:
- 2-3 years of call center sales experience
- A high-energy, positive attitude with a passion for sales success and helping others
- Assertive, goal-oriented mindset with a proven record of meeting or exceeding sales quotas and performance metrics
- Organizational skills, attention to detail, and ability to follow structured processes
- Ability to quickly learn, retain, and apply complex information to drive results
- Excellent communication, active listening, and analytical skills
- Proficiency in Microsoft Office
- Fast and accurate keyboarding skills (40+ WPM), with comfort navigating dual screens
- Willingness to work a regular 40-hour schedule and occasional overtime during peak periods
- A work environment free from background noise and distraction
Nice to Haves:
- Bilingual (English and Spanish) or multilingual
- Experience working with dental savings plans or health insurance
- Experience using NICE CXOne
The base pay for this role is $15 to $16 per hour. This... For full info follow application link. Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.