Technical Sales Representative

Technical Sales Representative: Life Science, Pharmaceutical & Aerospace

Valex is looking for a Technical Sales Representative to join our team. The Technical Sales Representative is appointed by and derives his/her authority from the Senior Director, Sales and is directly accountable to him/her. The Technical Sales Representative: Life Science, Pharmaceutical & Aerospace Markets has sufficient authority to exercise the responsibilities and to perform the duties assigned.

Responsibilities

The Technical Sales Representative: Life Science, Pharmaceutical & Aerospace Markets is responsible for all sales-based functions supporting the Biopharmaceutical, Chromatography, Food & Beverage and Aerospace markets as directed by the Director, Corporate Sales & Marketing. This role requires up to 25-50% travel.

Sales Strategy and Execution of the Listed Vertical Markets:

• Biopharmaceutical
• Chromatography
• Food & Beverage
• Aerospace

Develop and execute a comprehensive sales strategy to achieve revenue targets:

• Provide market analysis and customer insights, industry trends, competitive landscape, and customer requirements.
• Identify and qualify leads, prospects, and potential clients.
• Conduct product demonstrations and presentations to showcase the benefits of Valex product solutions.
• Collaborate with cross-functional teams (including marketing, engineering, and customer service) to ensure seamless customer experiences.

Relationship Building:

• Cultivate strong relationships with existing customers and expand the customer base.
• Attend industry conferences, trade shows, and networking events to connect with potential clients.
• Provide exceptional customer service and address inquiries promptly.

Product Knowledge and Training:

• Develop a deep understanding of chromatography instruments and consumables.
• Develop a deep understanding of Valex Biopharmaceutical products (Catalog) & custom manufactured concept offerings within corporate capability.
• Develop a deep understanding of Valex offerings that can be utilized within the Food & Beverage markets.
• Develop a deep understanding of Valex capabilities and offerings for the Aerospace industries.
• Train customers and inside team members on product usage, maintenance, and troubleshooting.
• Collaborate with technical teams to address any product-related issues including new go-to market product offerings.
• Develop an understanding of all market regulations and specifications. (EX. BPE)

Sales Reporting and Forecasting:

• Maintain accurate records of sales activities, customer interactions, and pipeline management.
• Prepare regular sales reports and forecasts for management review.
• Handles incoming sales inquiries from distributors, customers.

Duties

The duties of the Technical Sales Representative: Life Science, Pharmaceutical & Aerospace include, but are not limited to, the following:

• Sell to, and support customers, Valex distributors supporting Life Science,
• Pharmaceutical, Food & Beverage and Aerospace markets.
• Provide inside sales team contractual requirements for customers (sales orders, quotes).
• Check confirming purchase orders for accuracy.
• Monitor order progress and expedite if needed.
• Provide copies of all quotations to inside sales support staff.
• Provide customer change orders as required to inside sale staff.
• Communicate to Director, customer concerns and or satisfaction with service or products.
• Collect information necessary for new customers (credit information, shipping address, freight carrier, etc.) and complete appropriate paperwork for processing.
• Collect order status data from inside sales team and advise customer of any revised delivery dates.
• Research invoiced margins are on target and communicate discrepancies.
• Check all new orders, change orders and back orders for accuracy after processing.
• Check pending invoice register against reported sales figures from distribution centers.
• Recommend to the Senior Director, Sales policies and procedures which relate to inside sales efficiency.
• Perform such other duties as the Senior Director, Sales may delegate.

Minimum Qualifications

• Degree in technical field, or 5 years industry experience.
• 5 years outside sales experience
• Familiarity with CRM software
• Effective written and verbal communication skills.

Compensation

This is an exempt position and the salary range is $85K/hr to $120K/yr depending on experience.