Inside Sales & Support Engineer, Middle East And Africa (fluent English And French/arabic)

Inside Sales And Support Engineer

Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment.

As Inside Sales And Support Engineer, you are fluent in English and French or Arabic, preferably you speak all 3 languages fluently. In this role your focus is to provide technical quotations and drive aftermarket sales in the MEA region. You will engage with clients and prospects, handling technical inquiries, and ensuring accurate and prompt responses. Your role involves collaborating with the sales team and leveraging your technical expertise to contribute to the overall success of the inside sales process.

This position is office-based in Dubai Veralto office.

Due to internal growth this role became available, we are looking forward to receiving your application, but kindly sharing we can only process candidates based in Dubai. The hiring team is unable to support on relocation nor sponsorship for this role.

We offer:

• 25 days of vacation
• Flexible working hours
• Professional onboarding and training options
• Powerful team looking forward to working with you
• Career coaching and development opportunities
• Health benefits

In this role, a typical day will look like:

• Handle technical and applications sales questions from customers and provide prompt, accurate answers liaising with Technical Support Team.
• Process quotations for Key Accounts and project businesses in MENA region and logging opportunities in Salesforce CRM.
• Engage in department key performance indicators (KPIs) through visual management, and countermeasures where appropriate.
• Be a power user for Salesforce.com and Salesforce communities.
• Drive aftermarket/Installed base management sales in the region.

The essential requirements of the job include:

• Up to 3 years of experience in customer service and/or sales experiences in the Water Industry
• Bachelor's degree in Engineering is required (Water, Process, Chemical or Environmental Sciences)
• Languages: English proficiency a must. Knowledge of the French and/or Arabic languages is advantageous
• Knowledge of the operation of plants and or laboratories, water testing requirements and procedures, and water control regulations that apply to plants
• Strong knowledge and experience of Salesforce CRM and excel

At Hach, we ensure water quality for people around the world, and every associate plays a vital role in that mission. Our founding vision is to make water analysis better—faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.

As part of our team, you'll make an immediate, measurable impact on a global scale by enabling the world's everyday water needs. You'll also belong to a respectful and collaborative community that fosters career growth and professional development. You'll be supported by resources that make a positive difference in your life because, at Hach, we value your authenticity and want your talents to shine.

Hach is proud to be a Water Quality company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World's Most Vital Resources.

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.