The Strategic Account Manager (SAM) is the main point of contact, specializing in existing account penetration, introducing new, upsell products/features and expansion for devices, assets and video. The SAM will conduct product demonstrations and close business to secure incremental revenue. The SAM is responsible for building and strengthening customer relationships, overall account health, customer satisfaction and retention. The SAM will make outbound phone calls, present/negotiate pricing, present business cases for contract re-writes and pricing negotiations, execute contracts, manage email campaigns developed in partnership with Marketing and leverage sales tools across multiple platforms.
Provide solutions and drive revenue through identifying and closing new opportunities for additional vehicles and/or asset trackers, emerging software solutions and products/features
Partner with other departments such as the Solutions Desk, Implementation and Deployment to ensure customers are fully supported at all times
Communicate several times a day with the team on sales activity, metrics and performance
Account management with a diverse book of business across various industries
Prioritize activity and sales pipeline to achieve goals with an emphasis on time management, productivity, accurate forecasting and funnel management
Follow-up on proposals and negotiate contracts with customers
Collaborate with internal and external partners from the sale through implementation
Manage customer relationships/satisfaction and address open issues, problems and requests
In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.
Scheduled weekly hours: 40
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $61,500.00 - $100,000.00.