Sales Operations & Support Manager

Sales Incentive Program Manager

Join a high-performance culture that drives innovation and excellence at Vertiv, a global leader in critical digital infrastructure. We are scaling up to meet the demands of AI, data centers, and next-gen technology—and we need bold, high-performing individuals to take us to the next level.

Why Vertiv?

• High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.
• Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it's about accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture.
• Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you'll have the opportunity to expand your expertise and grow your career.
• A Place for Everyone: Our commitment to inclusion ensures that all employees' unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.

Position Summary

This role is predominantly responsible for the design, communication, and administration of the sales incentive plan across the region while working closely with the global team to align on best practices. The job will involve constant review of the program to ensure it is driving the desired behaviors and is always aligned with the overall company strategy to achieve its strategic goals. This will involve working closely with the leadership team, Sales, Finance, HR, IT, and Functional Leaders in making sure that data and relevant information are made available to calculate commissions accurately and on time. Given the amount and kind of data processed, the role is also responsible for creating and driving various reports for analytics and monitoring purposes.

Responsibilities

• Incentive Program Management. Ensures effectiveness and alignment of the program with organizational strategy and priorities. This includes continuous communication and change management around the program.
• Target Setting. Supports senior leadership in defining sales targets across various roles.
• Incentive Calculation and Administration. Ensures accurate and timely calculation of incentive for payout to participants.
• Incentive governance and documentation. Maintaining high standards on incentive governance and documentation.
• Sales and Business Performance Tracking and Analysis. Meeting stakeholder requirements on and utilization of reports and dashboards. Holding regular cadence meetings with sales leaders with regards to their team's performance.
• Other functions related to Sales Operations & Support. Perform tasks and responsibilities that are related to sales operations and support enabling the business to achieve its growth ambitions.

Qualifications

• 10+ years relevant work experience with proven track record on:
• End-to-end Sales Incentive Program management
• Data management / organization and processing on a complex set of data from various sources
• Working and communicating effectively across all levels of the organization across various countries
• Automation and continuous process improvement through technology
• Driving multi-faceted target setting exercise with the sales leaders
• Working closely across all levels of the organization, functions, and countries
• Working under pressure, handling multiple tasks and deliverables within expected timelines and accuracy, and prioritizing tasks accordingly
• Managing a team of analysts and developing their technical skills and business acumen
• Key competencies:
• Business Acumen
• Strategic thinking with operational mindset
• Proactive problem solving and continuous improvement mindset
• High level of organization and planning skills
• Excellent communication skills (English), both verbal and written with ability to work with all levels within the organization
• Strong attention to detail and deadlines with a can-do attitude
• Self-motivated with a strong positive attitude and good work ethic requiring minimal supervision
• A collaborative work style, fostering cooperation and teamwork

The successful candidate will embrace Vertiv's Core Principles & Behaviors to help execute our Strategic Priorities.

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

• Think Big and Execute
• Act With Urgency
• Own It
• Drive Continuous Improvement
• Promote Transparent and Open Communication
• Learn and Seek Out Development
• Foster a Customer-First Mindset
• Lead by Example

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

Job Identification: 20262133

Job Category: Sales Operations & Support

Location: Mandaluyong City, Philippines