Clinical Account Executive (orange County, CA) - Johnson & Johnson Medtech, Electrophysiology

Clinical Account Executive

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

We are searching for the best talent for Clinical Account Executive to be in Orange County, CA. Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness.

As the Clinical Account Executive, you will:

• Be an integral part of J&J MedTech Electrophysiology US Field Sales & Service group reporting to the Area Director and closely partnering with the Program Manager.
• Focus on increasing market share growth in targeted accounts within a 12-month period. Following the account conversion, the CAE is also responsible for training the local CAS and ensuring a seamless transition at the end of the task. The assignment will require up to 80% travel within the designated Area.
• Be accountable to provide technical and clinical product support to healthcare providers.
• Build and maintain mutually beneficial relationships in non-Electrophysiology accounts and for increasing market share of electrophysiology products.
• Partner with Territory Managers, Field Service Engineers and Program Manager to ensure alignment and coordination of activities to meet business objectives.

Under the general direction of the manager and in accordance with all applicable federal, state and local laws/regulations and Corporate Johnson & Johnson, procedures and guidelines, you will:

• Partner with Marketing and Area Director to develop & execute an account business plan that leads to attainment of business objectives through the commercial execution and adoption of CARTO® 3 System and other electrophysiology products.
• Accurately assess customer needs, opportunities, and potential barriers, at accounts where CARTO® 3 System is being introduced and establish an adoption plan leading to business growth and sales goal attainment.
• Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of electrophysiology systems and catheter equipment during case procedures within an assigned geography.
• Educate customers on all electrophysiology products to optimize effective usage by providing technical and clinical information and in-service training.
• Use consultative selling techniques to identify potential sales opportunities within the account.
• Maximize customer case support capability through proper planning and scheduling techniques.
• Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team/Pod, as well as the support team and other internal and external partners.
• Develop and share best practices with US Field Sales and Service colleagues and internal partners.
• Develop and grow mutually beneficial customer relationships within and beyond the EP lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff.
• Stay current on company products instructions for use, best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information.
• Prioritize and appropriately respond to requests in a high-stress environment.
• Maintain composure and problem-solving focus during stressful interactions.
• Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders.
• Formulate solutions based on dialogue and input gained during session.
• Provide mentoring for new electrophysiology commercial team members as requested.
• Respond daily to requests by email and voicemail from customers, practitioners and partners.
• Perform administrative work, including managing account documentation, compliance training requirements, expense reporting, and Company system input.
• Maintain Safe Fleet standards according to Company guidelines.
• Responsible for communicating business related issues or opportunities to next management level.
• Responsible for ensuring subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition.
• Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures.
• Perform other duties assigned as needed.

The anticipated base pay range for this position is $91,000-$147,000. This position is eligible for a company car through the Company's FLEET program.

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company's long-term incentive program.

Employees are eligible for the following time off benefits:

• Vacation – up to 120 hours per calendar year
• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
• Holiday pay, including Floating Holidays – up to 13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year

Additional information can be found through the link below. For additional general information on Company benefits, please go to:

Required Qualifications:

• A minimum of a Bachelor’s degree, OR 4 years of relevant professional/military work experience
• A minimum of 2 years of clinical or technical work experience in a patient care or hospital environment, OR completion of the Company’s ACAS program
• Must have a proven track record of building business and increasing market share through commercial execution.
• Have a valid driver’s license issued in the United States
• Will be required to maintain advanced clinical knowledge of cardiac ablation and cardio imaging, technical knowledge of EP technology, advancements, and the business landscape.
• Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends.
• The ability to travel related to this role is required. Must be willing and able to travel up to 80% overnight locally, regionally, and nationally, sometimes on short notice.
• Position requires sitting for extended periods of time, working in a hospital laboratory setting, attending live patient cases, and wearing protective gear (i.e. lead aprons), and willing to work variable hours to meet patient needs
• May be required to lift up to 60 lbs.

Preferred Qualifications:

• Electrophysiology/Cath Lab or EP/Cardiovascular Device Industry experience.
• Maintaining at least one of the following industry certifications – CEPS (IBHRE), RCES/RCIS
• Experience working with highly complex technical systems and/or working in a critical patient care setting.
• Effective and timely communicator with co-workers and all levels of patient care team.
• Self-starter who performs well with autonomy and can be flexible in a dynamic work environment.
• Problem solver who can think critically in high pressure environments.
• Receptive to constructive feedback and collaborates and works well in team environment.
• Able to take large amounts of data and translate information into actionable insights
• Hunger for learning and building new skills

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law.