ATTENTION MILITARY AFFILIATED JOB SEEKERS: Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please follow the next steps.
This job post is specifically for US Military Veterans and Spouses in the categories noted above. This employer does not hire from: Alaska, California, Colorado, Connecticut, DC, Delaware, Hawaii, Illinois, Maryland, Massachusetts, Montana, New Hampshire, New Jersey, New York, Oregon, Washington, Puerto Rico or any other OCONUS locations. The employer also does not hire from the cities listed below:
Florida: Altamonte Springs Apopka Baldwin Brandon Callahan Cassadaga Casselberry Clarcona Clearwater Cutler Cutler Bay Debary Deland Deltona Doral El Portal Eustis Fairview Shores Fern Park Fernandina Fontainebleau Forest City Geneva Gibsonton Gladeview Golden Glades Goldenrod Gotha Goulds Green Cove Springs Heathrow Hialeah Jacksonville Kendall Kissimmee Lake Hellen Lake Lucerne Lake Mary Lake Monroe Largo Lockhart Longwood Lutz Maitland Miami Miami Beach Miami Gardens Miami Shores Middleburg Midway Mount Dora North Bay Village Ocoee Ojus Orange City Orange Park Orlando Osteen Oviedo Paisley Palmetto Bay Palmetto Estates Pinellas Park Pinewood Plymouth Ponte Vedra Quail Heights Richmond Heights Riverview Ruskin Sanford Seffner Sorrento South Miami Heights St. Augustine St. Johns St. Petersburg Sunset Sweetwater Tampa Tangerine Temple Terrace University Park Valrico Wekiva Springs Wesley Chapel West Little River West Perrine Westchester Westview Winter Park Winter Springs Yulee Zellwood
Georgia: Columbus, Valdosta
Michigan: Auburn Hills, Detroit, Farmington Hills
Missouri: Arnold, Ballwin, Barnhart, Brentwood, Cedar Hill, Concord, Cottleville, Chesterfield, Crestwood, Creve Coeur, Crystal City, De Soto, Des Peres, Eureka, Farmington, Fenton, Festus, Florissant, Hazelwood, Herculaneum, Hillsboro, House Springs, Imperial, Kirkwood, Maryland Heights, Mehlville, O'Fallon, Oakville, Pacific, Pevely, Sappington, St. Anns, St Charles, St. Louis, St. Peters, Sunset Hills, University City, Valley Park, Weldon Spring
New Mexico: Rio Rancho
North Carolina: Beulaville Burgaw Camp Lejeune Charlotte Chinquapin Concord Emerald Isle Gastonia Hampstead Hickory Holly Ridge Hubert Huntersville Jacksonville Maple Hill Maysville Midway Park Monroe Morrisville New Bern Pink Hill Pollocksville Richlands Sneads Ferry Stella Surf City Swansboro Tawara Terrace Teachey Topsail Topsail Beach Trenton Verona Wallace
South Carolina: Greenville, Greer, Marietta, Piedmont
Texas: Austin, Jacksonville, Laredo
A NEW CAREER POWERED BY YOU Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth" awards every year? Then a remote Inside Sales Representative position at Concentrix is just the right place for you! As a remote Inside Sales Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.
CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
WHAT YOU WILL DO IN THIS ROLE As a Inside Sales Representative working from home, you will:
Provide inbound and outbound customer support using a call flow guide
Ask probing questions
Persuade customers to into additional products and/or services
Use product knowledge, build client relationships, and find new ways to retain customers
Track, document, and retrieve information in databases
Offer additional products and/or services with every interaction
Deliver expert customer experiences…with a smile
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Representative (Remote) role include:
1+ year of customer service experience
6+ months of soft sales experience (upselling/recommending products or services, soliciting, telemarketing, etc.)
A basic understanding of upselling, persuasion, building relationships, and communication skills
Open availability
A high school diploma or GED
A quiet, distraction-free environment to work from in your home
Proficiency in fast-paced multi-tasking
Eagerness to learn new technologies
Strong computer navigation skills and PC knowledge
A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
High Speed internet (no wireless/hotspots or satellite) and a smartphone
Must reside in the United States and have a valid U.S. address for residence