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Sales Support - Jefferson City MO
Coordinate sales contract-to-boarding processes to streamline customer onboarding and billing
Jefferson City, Missouri, United States
Entry Level
8 hours agoBe an early applicant
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Sales Support Specialist
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
The Sales Support Specialist is a problem solver providing point support to the Account Team from pre-sales through post-sales deployment, including sales information management, contracting, account set-up, onboarding, billing, and reporting.
What you will do:
- Scale customer engagement of sales team
- Maximize sales resources' selling time by taking on back-office tasks
- Connect with and coordinate internal resources to streamline contract-to-boarding processes
- Support issue resolution around billing and general customer service
- Assist with inquiries regarding billing, pricing, contracts, reporting and research
- Perform sales administrative tasks (revenue tracking, etc.)
- Review and monitor sales leads
- Proactively collaborate with clients to research, implement, and monitor programs that support applications and business goals to ensure a positive relationship
- Conduct research to communicate findings/solutions to assist sales representatives with maintaining and expanding strategic client base and revenue
- Maintain tools to support the Sales teams
- Generate client reporting and client dashboards
- Support efforts to address past due invoices and customer service issues, execute work orders, and ensuring appropriate filing of contracts with legal
- Coordinate with Customer Success Managers to support customer training
- Guide sales in entering accurate forecasts in CRM tool, generate reports for forecast and weekly-monthly reports
- Analyze sales performance records, interpret results
- Review quarterly compensation for accurate payout
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