Care Transition Navigator - Healthcare Sales

Care Transition Navigator

The Care Transition Navigator plays a vital role in guiding patients through a safe, seamless, and well-informed transition from facility-based care to home health or hospice services. In this role, you'll build strong, collaborative relationships with referral partners, work closely with discharge planners, and serve as a trusted advocate and resource for patients and families during one of the most important phases of their care journey.

As a Care Transition Navigator, you will:

• Cultivate and nurture relationships with referral sources, patients and families
• Collaborate closely with facility discharge planners to ensure timely and effective discharges
• Interact directly with patients and families to ensure all post transition needs are addressed to ensure a safe and effective transition home
• Facilitate thorough communication between care team members to enhance the transition home
• Deliver exemplary care to patients along the care continuum
• Collaborate with operational leaders to support a strong team culture, address challenges, promote accountability and drive continuous improvement
• Utilize available tools and market knowledge to understand market dynamics and identify productive sources of growth
• Consistently deliver on monthly individual performance goals

Skills for Success:

• Passionate about delivering high-quality patient care
• Committed to delivering outstanding customer service in every interaction
• Solution-driven, execution-oriented, and responds with urgency
• Able to overcome obstacles and challenges and always respond with a sense of urgency
• Enthusiastic about being accountable for delivering measurable results within agreed timelines

Experience to Deliver on our Mission:

• RN license, valid state driver’s license, and reliable transportation
• Two years clinical experience; one year of home health or healthcare sales experience preferred
• Knowledge of business and fiscal management, governmental regulations, and accreditation standards

Join VitalCaring Group and experience a company that invests in you every step of the way!