Account Manager - Systems Sales - Auburn, WA

Account Manager - Systems Sales

Raymond West is looking for a dynamic Account Manager to join our Systems Sales team! This position will provide a vital communication and sales link between our customers and our company to ensure continuing customer satisfaction. Each Systems Sales Representative will have a defined territory which will become his or her area of responsibility. The Systems Sales Representative shall have responsibility for all customers within this defined area. The position will also require excellent customer service and communication skills, an aptitude for analyzing and solving problems and the ability to multi-task with strong organizational skills.

Raymond West is committed to providing our customers with end-to-end warehouse solutions. We bring you our industry-leading expertise in lift trucks, racking, conveyor, dock and door, rentals, parts, and service. Our customers trust us to provide the right supply chain solutions and services to keep their business up and running.

Duties and Responsibilities

Primary duties and responsibilities will vary with the specific position. Typical responsibilities are listed below. This list is not inclusive:

• To strive for professionalism, observing and complying with all Company regulations and policies.
• To represent the Company loyally, faithfully, with honesty and integrity.
• To sell the products and services within established Company prices and policies.
• To maintain accurate and current customer profiles on all accounts.
• Each Core Sales Representative will maintain an accurate database for each account in their territory. An accurate equipment master must be maintained.
• To make every possible effort to produce a satisfactory sales volume and gross profit for the Company. It is expected that performance and results will improve year over year.

Required Skills/Abilities

Excellent written and verbal communication skills

Excellent Organizational Time Management skills

Proficient in Microsoft office Suite and similar software

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Ability to speak effectively before groups of customers or employees of the organization

Must be able to maintain effective working relationships with employees, Co-workers, and Managers in other departments

Must be willing to work off-hours as specific needs dictate and willing to assume more responsibility as required

Must be able to fulfill essential job functions in a consistent state of alertness and safe manner

Must have a demonstrated ability to professionally present solutions one on one, and in boardroom environments

Present a mature, responsible appearance

Able to communicate effectively with customer representatives at all levels

Able to communicate with all the departments within the organization

Possess a strong knowledge of Microsoft Office suite; the ability to create written proposals and update spreadsheets is a must

Able to plan appointments and provide impromptu changes as occasions require

Forklift operation knowledge and ability

Able to maintain systematic planning and accountability records

Able to perform duties under minimal supervision, but respond to rapidly varying input requirements, demonstrate drive and initiative

Willing to comply with Employee Handbook

Willing to continually learn new products and policies

Able to work with people directly, by telephone, and written correspondence, efficiently, tactfully, and with good appearance

Self-confident and able to work with minimum supervision

Good attendance record