Sales And Account Strategist, North America Gifting And Card

Now Brewing – Sales And Account Strategist, North America Card & Gifting!

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. The Global Gifting & Card team, which sits within Starbucks Digital organization, is charged with leading the physical and digital Starbucks gift card business and experiences globally.

As a sales & account strategist, you will play a critical role in taking our Starbucks North America (US and Canada) B2B gift card business to the next level. You will define the current and future sales strategy of the Starbucks North America B2B gift card business, lead the overall targeting, planning, selling, and building of relationships with new and existing B2B customers, and identify net new opportunities to elevate and modernize our B2B business, processes, and systems. This role reports to the director, Global Gifting & Card and has two Key Account Managers as direct reports.

As a sales and account strategist, North America Card & Gifting, you will…

• Create and drive sales strategies and operational plans to grow the Starbucks North America B2B gift card business.
• Manage and evaluate account performance to identify variances and establish improved approaches to achieving sales and profitability goals.
• Lead the innovation pipeline.
• Be the lead point-of-contact for existing and potential B2B relationships.
• Inspire and influence others around the potential for the B2B business.

We'd love to hear from people with:

• Progressive experience in direct outside sales, 10+ years
• Key account sales management at executive and top management levels, 8+ years
• Sales strategy experience, 8+ years
• People leadership experience with a team of 2 or more, 5+ years
• Experience negotiating complex sales agreements and contracts, 5+ years
• Ability to build and maintain internal and external relationships, 10+ years
• Superb communication and storytelling skills, including oral, written, and visual, adaptable for various audiences, especially at senior-level, 10+ years
• Strong analytical, critical-thinking, and problem-solving skills; ability to research and synthesize various sources of information to develop a cohesive point of view and provide solutions, 10+ years
• Ability to navigate and influence upward, laterally and cross-functionally in a highly matrixed organization, a passion for people and a desire to help partners and the organization thrive, 8+ years
• Experience in business planning, financial forecasting, in-depth analytics, business case development and P&L management, 8+ years
• Proficiency in Microsoft Word, Excel, PowerPoint, LinkedIn, and Salesforce platforms, 8+ years
• MBA Strongly preferred

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we're together, which is why we're onsite four days a week. Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.