Sales Development Representative I

Inside Sales Development Representative

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

As an Inside Sales Development Representative I, you will drive demand for our organization's products and solutions in a variety of ways including 75+ outbound calls per day as well as email and social media outreach. You will further qualify leads that have been generated by marketing by engaging with IT decision makers across large and regional enterprise companies to discuss their telecommunications business needs and initiatives through a BANT (Budget, Authority, Need, Timing) qualification process where you will schedule a future conversation with our sales team for quoting and furthering the sales conversation.

The Main Responsibilities

• Make 75+ outbound calls per day to marketing provided leads
• Interact with IT decision makers in medium/large size businesses
• Have a BANT (Budget, Authority, Need, Timing) qualified discussion to introduce the prospect to Lumen and uncover a potential "need" for solutions
• Develop a broad understanding of the Lumen portfolio of solutions/products, communicate the value proposition, deliver elevator pitches and key messaging as needed to progress the conversation and improve conversation/meetings percentage
• Set up a future conversation with the sales team and the prospect based on your efforts
• Additional touches through email and social media outlets
• Complete a warm hand-off to the seller for the future meeting

What We Look For in a Candidate

Bachelor's degree in Business, Marketing, or related field OR Highschool Diploma and 2+ years of call center, lead generation, inside sales or other related experience. Baseline knowledge in technology, specifically telecommunications, cloud, and or security. Strong communication, written and presentation skills. Anxious to learn and grow professionally. Coachable and can easily take direction. Proficiency with MS Office (Word, Excel). Working knowledge of Salesforce is preferred.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors Location Based Pay Ranges: $37,296 - $49,728 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $39,165 - $52,217 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $41,034 - $54,705 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

What to Expect Next

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status. We do not tolerate unlawful discrimination in any employment decisions.

Application Deadline

08/25/2025