Sales Manager

Sales Manager

Safran is an international high-technology group, operating in the aviation, defense, and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable, and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.

Safran Cabin designs, certifies, manufactures, and supports innovative aircraft cabin interiors, equipment, and systems, providing airlines and OEM customers with distinctive aircraft branding, and their passengers with a safe, comfortable, and enjoyable flying experience.

Northwest Aerospace Technologies ("NAT"), a Safran Company, is the only EASA DOA Certified aircraft interior reconfiguration group in the United States. Focusing on commercial and military aircrafts, NAT provides first-class services in design, engineering, quality, certification, and manufacturing for a variety of Blue Chip customers.

Job Title: Sales Manager

The Sales Manager is responsible for developing and implementing sales strategies to maintain and grow the identified customer base. The Sales Manager is responsible for managing day-to-day customer relationships with the primary goal to support the business, increase intake order rate, promote the services, negotiate new agreements, review current agreements, and manage day-to-day sales operations such as submittal of proposals, sales reporting, and pricing.

• Support Sales P&L for the selected account(s) to ensure annual business targets are met

• Develop and manage customer relations. Identify and cultivate new customers resulting in new business opportunities, increase order intake, and improve top line performance

• Interface as the primary customer contact person for the selected accounts

• Implement sales strategies and provide feedback on its implementation to management for potential adjustment

• Identify and lead short, medium, and long-term sales opportunities for the identified division/site

• Support in the generation of technical and commercial proposals and the development of the business case in support of each sales campaign

• Manage and follow-up programs from response to request for quotation until final delivery of integration kits

• Generate sales reports for internal and external communications

• Actively participate in product development meetings and brainstorming activities focused on customer satisfaction

• Interface, survey, benchmark, and develop plans to increase current business and develop new business opportunities with established customers

• Lead and participate in forecasting and budgeting exercises. Provide detailed sales forecasts for monthly production outlook and annual sales plan

• Ensure efficient and effective response to customer inquiries by working closely with other departments (i.e., engineering, production, planning, and contracts) to develop a cohesive and cross-functional team to support the customers' needs

• Organize and conduct presentations of company products, services, and capabilities to current and prospective customers, organizations, and trade shows as required

• Organize company participation in and attend customer meetings, as required

• Coordinate with Customer Support to determine customer contractual obligations in regards to initial provisioning and aftermarket issues

• Monitor compliance with customer requirements and remain proactive in dealing with customer inquiries on both technical and commercial matters

Travel would be 25% first year, increasing up to 60% annually in the second year.

Candidate Skills & Requirements

At Safran Cabin, diversity & inclusion is a source of richness that adds quality of life, performance, and innovation. We welcome diverse contributions and provide equal employment opportunity to all individuals regardless of race, color, religion, sex/gender, sexual orientation, gender identity/gender expression, marital status, pregnancy, age, national origin, ancestry, disability/medical condition, military or veteran status, citizenship status, genetic characteristics or information, or any other characteristic protected by applicable federal, state, and local laws.

We seek service-oriented team players with strong interpersonal skills and a positive attitude, adaptable to our innovative and evolving environment.

Education: Candidate must have an engineering degree or equivalent technical degree. Alternatively, a B.S./B.A. degree in a related field and a minimum of three to five years sales or marketing experience.

Experience: Minimum of 3-5 years of experience

Computer Skills:

• Advanced knowledge of MRP systems, specifically LN preferred.
• Advanced knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint)

Other Skills:

• Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Ability to respond to customer inquiries or complaints from customers, representatives, or members of the business community
• Through knowledge of interiors market, including specific customer familiarity and personal contacts
• Familiar with financial models and have a basic understanding of accounting
• Excellent customer service skills
• Excellent personal and intuitive skills to develop and maintain personal relationships with customers and fellow employees
• Effective oral and written communications skills
• Demonstrated ability to handle multiple projects and assignments with attention to detail
• Problem solving, well organized, detailed oriented, and accurate.

Preferred Qualifications/Skills:

• Engineering degree

This description has been designed to indicate the general nature and level of work performed by an employee within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group.

Annual salary: USD $87,530 - $137,540

Job location: North America, United States, Washington, Everett

City (-ies): Everett

Minimum education level achieved: Bachelor's Degree

Minimum experience level required: More than 3 years