Sales Operations Manager, Direct

Sales Operations Manager For Direct

This is a hybrid role - our team collaborates in-person out of our incredible offices 50% of the time. We are looking for an outstanding individual to join our Delivery Commercial Operations team as the Sales Operations Manager for Direct. The ideal candidate is passionate about designing and building creative solutions to our most complex problems. The Sales Operations Manager partners closely with the Direct General Manager to assist in driving rhythm of business, predictability in reporting, business planning, quota setting, segmentation, book of business design and more.

The ideal candidate has deep experience analyzing business trends, devising local GTM strategies and developing and leading growth initiatives. We are looking for a professional with deep GTM planning expertise, broad technical skills, strong financial acumen and analytical background. This role will assist GMs in optimizing their business, creating efficiencies, strategic advantages, and leading cross-functional projects. It will also drive the design of business requirements documents for improvements to our organizational tooling and processes, as well as design and execute experiments to drive growth or efficiencies.

What You'll Do

• Manage the development of continuously evolving forecast models using cutting edge methodologies.
• Develop a book of business, set quotas, design account coverage plans, and optimize plans for business growth.
• Own quantitative analysis of the performance of the sales teams
• Manage the weekly, monthly, quarterly and annual business cadences
• Develop and nurture strong relationships with sales, leadership, finance, HR, Strategy & Planning, deal desk and other stakeholders
• Lead special projects in and outside of their segment and territory.
• Lead the definition of the evolution, management, integration and implementation of sales support systems and processes to meet the rapid growth of the business.

Basic Qualifications

• Minimum 5 years supporting sales operations, strategy, planning, or GTM
• Experience in multiple organizational functions including reporting and analytics, sales forecasting, quota setting, segmentation, operations, etc.
• Deep expertise with SQL, MS Excel, Google Sheets, Salesforce and modeling

Preferred Qualifications

• 7 years of experience in Sales Strategy, Sales Planning, or GTM Operations function with 100+ AMs or AEs
• 2-3 years of experience as an Account Manager or an Account Executive in B2B environment
• Experience working in a high-growth B2B company
• Demonstrated ability to define, refine and implement sales processes, procedures and policies
• Ability to analyze complex data and translate results into actionable deliverables, messages, presentations and recommendations
• Strong collaboration and stakeholder management skills - building deep, trust-based relationships with business and cross-functional partners
• Excellent presentation and communication skills
• MBA or higher degree in economics, math, business or similar discipline
• Proven ability to influence with and without explicit authority, strong listening skills
• Proven track record of taking ownership, leading with data, diving deep without losing sight of the big picture
• Ability to operate successfully in a lean, fast-paced organization
• Ability to scale quickly
• Highly organized multi-tasker, able to operate with a great degree of independence in ambiguous situations

For Chicago, IL-based roles: The base salary range for this role is USD$140,000 per year - USD$155,000 per year. For Dallas, TX-based roles: The base salary range for this role is USD$140,000 per year - USD$155,000 per year. For New York, NY-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year. For Seattle, WA-based roles: The base salary range for this role is USD$140,000 per year - USD$155,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.