Sales Operations Specialist

Sales Operations Specialist

At MacMiller we make buildings work better. As the Northwest's leading mechanical contracting firm, we design, deliver and service HVAC, plumbing and automation system solutions for commercial buildings. With our over one thousand employees across 10 offices, there is a breadth and variety of work to keep you engaged and inspired. We enjoy a well-respected history of exceeding our customers' expectations and executing with distinction. Our clients trust their toughest projects with our integrated teams.

People love to work at MacMiller, and it's because we all share the same Core Culture Values: Collaboration, Dedication, Safety, Community, Innovation, and Fun!

This is where you come in. As a Sales Operations Specialist, you will be a central force in driving sales enablement and operational excellence within our specialized business unit. Reporting to the Sales Operations Lead, you'll support CRM accuracy, project handoffs, proposal development, and seamless coordination across teams. Your work will streamline processes, strengthen communication, and ensure that sales activities align with broader business goals. The ideal candidate is highly organized, proactive, and thrives in a fast-paced, collaborative environment where attention to detail and strong follow-through make a visible impact.

Top deliverables in the first year to be a hero:

• CRM Oversight & Sales Support
• Maintain and optimize systems to ensure visibility, reporting, and responsiveness.
• Keep CRM data accurate and up to date to support timely reporting and strategic planning.
• Route RFPs to the right internal teams for evaluation and action.
• Draft and distribute winning emails to internal teams and client stakeholders.
• Submit and reconcile expense reports in line with company policy.
• Coordinate industry memberships, sponsorships, and renewals.
• Ongoing Project Support
• Ensure smooth project transitions and maintain visibility across departments.
• Support pursuit-to-project handoffs by initiating job setup and verifying system accuracy.
• Maintain project lifecycle records for accounting, sales tracking