While this will mostly be a work from home position, we have mandatory visits to our Lewisville, TX office each month. Therefore, we need someone to be local to the Lewisville area, within at least a 50-mile radius. The work schedule is Mon-Fri 8am-5pm.
Office location: 520 East Corporate Drive, Ste 100 – Lewisville, TX 75057-6462
In this position, you will expertly navigate supporting the needs of our TexOma Area Sales Team. Your primary responsibilities include: responding to support requests from our Sales team sent via Outlook email or through a MS Form, logging/completing Salesforce Tasks, generating and submitting individual and complex orders using Salesforce, managing multiple systems to complete the support request which may include extensive data mining and general financial reporting using Excel spreadsheets, handling occasional inbound/outbound voice calls and Teams video calls.
Additionally, this role includes limited, direct customer interaction via phone and email. We provide ample training through a formal onboarding program along with communicating clearly defined performance expectations to ensure your success!
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
This job has no supervisory duties.
The requirements listed below are representative of the qualifications necessary to perform the job.
Education: High School Diploma or GED (accredited).
Experience: Two (2) years previous work experience (in addition to education requirement).
Applicable experience may be substituted for education requirements.
None required.
None required.
Listed below are key points regarding environmental demands and work environment of the job.
You'll receive a top-notch benefits package, including Medical, Dental, Vision, Life Insurance and Short and Long Term Disability. We have a great Employee Stock Purchase Program (ESPP), a fantastic company match on 401K (4.5% with NO vesting period), generous vacation and sick time, and we'll also pay for 100% of your education!