Sales Support Manager, Four Corners - Remote Eligible

WM Sales Support Leader

WM, a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, to serve our valued customers, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

This critical role manages sales support for the benefit of the WM sales organization and WM customer base. They understand the waste industry, waste industry technologies, market, and sustainability trends in business.

This position is remote however the employee must reside in Arizona, New Mexico, Utah or Colorado based on business need.

To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other ancillary duties may be assigned. This Leader will oversee the growth and development of the administrative professionals who support our 4C SMB & Construction Sales Team members who focus on B2B sales across Utah, Colorado, New Mexico & Arizona. This individual manages all functions and strategic initiatives associated to drive profitable growth including but not limited to:

• Building efficiency with internal communication channels;
• Customer service liaison support for our customers;
• Validating contract data for billing accuracy;
• Overseeing the National/Broker communication channels/bids
• Facilitating sustainability reporting, developing marketing support materials, conducting market research & sourcing leads;
• Serves as liaison and interfaces with sales teams in making recommendations for communications, needs and strategies including, but not limited to proposals, presentations, pricing, RFPs, letters, etc.
• Creates and maintains market and competitive intelligence that delivers actionable information on customer and competitor initiatives as well as service capabilities to the sales team and assists in the development of competitive sales plans
• Functions as a communications department/resource regarding internal and external communications
• Sourcing and managing tools to assist the sales organization in targeting high potential accounts
• Locates and manages research data sources and resources as needed for field (e.g. CoStar, Dodge, Lexis-Nexis, Hoover's, First Research, Environmental Business Journal Report, various payable portals, etc.); stays abreast of new sources and makes field aware of data and capabilities:
• Performs market research to increase the number of quality prospects in the sales pipeline that will result in a shortened sales cycle and increased close rate
• Identifies market trends impacting customers' businesses and assists sales in formulating value propositions that deliver thought leadership to the market place
• Translates opportunity/customer needs into new solutions with recommended sales approach
• Collaborate with the sales team to identify external market dynamics that create emerging and accelerating trends within our customers' industries, and provides guidance to the sales team to leverage this research into meaningful account strategies; includes leading the sales team in workshops to develop such strategies and action plans
• Assists the sales organization in planning and equipping trade show events.
• Performs other duties as assigned
• Participates in special projects

This position has supervisory responsibilities.

The requirements listed below are representative of the qualifications necessary to perform the job. Must live and work in US.

• Education: Bachelor's Degree (accredited) in Sales, Marketing, Advertising, Business Administration, Communications or similar area of study, or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience.
• Experience: Five (5) years related sales work & Leadership experience (in addition to education requirement).

None required.

• Proficient in Microsoft Excel
• Ability to work with financial metrics and models (understanding balance sheets, income statements, 10Ks and performing quantitative market research.)
• Trained in the WM sales methodology
• Able to write effective proposals
• Able to assess and analyze financial conditions of clients and industry trends
• Excellent oral communication skills
• Excellent group presentation skills
• Excellent project management skills

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. [Note: he following is defaulted for office setting position]

• Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;
• Required to exert physical effort in handling objects less than 30 pounds rarely;
• Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;
• Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;
• Normal setting for this job is a home office setting with travel within some travel required.

The expected base pay range for this position across the US is $84,300 - $107,500. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for incentive pay.

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days.