Inside Sales Director - North America - CCH Tagetik

Inside Sales Director, North America

Wolters Kluwer is a global leader in professional information services, combining deep domain expertise with specialized technology to help customers make confident, critical decisions every day. CCH Tagetik is a leading Corporate Performance Management (CPM) solution, trusted by enterprise organizations to drive financial insight, agility, and performance at scale. The Inside Sales Director, North America is a critical leadership role responsible for enterprise pipeline generation, not quota-carrying sales. This role is ideal for experienced BDR/ISR leaders who are passionate about pipeline creation, metrics, and coaching teams, rather than closing individual deals. This leader will manage a high performing Inside Sales (ISR/BDR) team focused on converting inbound demand and driving outbound prospecting to generate validated, high-quality enterprise opportunities. The team's success is measured by pipeline value, opportunity quality, and conversion to closed-won revenue.

Leadership & Team Development

• Lead and develop a team of 6 Inside Sales Representatives and 1 support role
• Coach ISRs on: Outbound prospecting strategies, Objection handling, Email and call scripting, & Multi-touch, multi-persona engagement
• Foster a culture of accountability, performance, and continuous improvement
• Conduct regular 1:1s focused on pipeline creation, opportunity quality, and results

Pipeline & Demand Generation

• Own enterprise demand generation for North America
• Drive pipeline creation through: Inbound MQL conversion (from marketing, events, website traffic), & Outbound prospecting into target enterprise accounts
• Ensure opportunities are: Validated as real and active, Properly qualified, & Positioned to progress through the sales cycle
• Partner closely with: Enterprise Account Executives, Marketing, & Sales Operations

Performance Metrics & Accountability

• Lead the team against clear, measurable KPIs, including Pipeline generated (target experience: $25M+ annually), Opportunity volume and validation, & Conversion rates from lead → opportunity → close
• Use data to guide coaching, forecasting, and performance management

Tools, Process & Enablement

• Drive disciplined use of: Salesforce (SFDC), Groove, Clari, ZoomInfo, & LinkedIn Sales Navigator
• Partner with the Global Inside Sales Center of Excellence (CoE) to: Align on best practices, Implement enablement programs, & Standardize processes and reporting

You're a Great Fit if You Have:

Experience:

• 5–7+ years in BDR/ISR, demand generation, or sales leadership within enterprise SaaS
• 2–3+ years managing ISR/BDR teams, ideally supporting Enterprise sales
• Proven success generating $25M+ in pipeline annually
• Background in: Enterprise software, Financial, CPM, EPM, or performance management solutions preferred, Large enterprise SaaS organizations

Skills & Competencies:

• Deep understanding of: Enterprise prospecting, Inbound lead conversion, & ABM strategies
• Strong coaching mindset with hands-on leadership style
• Highly data-driven with comfort using dashboards and metrics
• Excellent communication skills with the ability to influence cross-functionally

Education:

• Bachelor's degree in business, Marketing, Finance, or related field required
• MBA or advanced degree preferred

We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference

Additional Information:

• Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at https://www.mywolterskluwerbenefits.com/index.html
• Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance.

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.