Job Summary: This job actively prospects for new clients and business for the profitable sale of core and supplemental products for a business segment in an assigned plan, territory, geographic area or distribution channel. Responsible for building and managing a book of business and the business relationship as a strategic consultant for new accounts. Responsible for renewing accounts and selling new products and services to existing accounts to ensure retention and growth of profitable business.
• Review new products, services, capabilities, and technologies with the client in order to sell assigned product lines, renewals and add-on sales to ensure retention, profitability and growth of existing business.
• Manage relationships at senior levels with clients by creating valued business partnerships, demonstrating business acumen and cultivating an active network.
• Develop appropriate sales solutions giving consideration to increased competition and the changing political environment.
• Develop, implement and execute business plans and metrics for retaining and growing membership while enhancing profitability and cross-selling.
• Conduct routine service calls and function as the primary Group contact for strategic planning and consultation.
• Support customers during the implementation of sales contracts and throughout the relationship by advocating for escalated services issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty.
• Complete and maintain sales projections, finalize rates and benefit adjustments and prepare reports and documents for renewal and sales presentations.
• Participate in product development and prepare business programs (i.e. territory specific action plans and strategy for closing sales) and long term strategy for specific account needs. Lead internal partners (Clinical, Analytics, etc.) in delivering client strategy.
• Other duties as assigned or requested.
Required: Bachelor's Degree or relevant experience and/or education as determined by the company in lieu of bachelor's degree
Preferred: None
Required: Three (3) or more years of selling experience in a healthcare environment
Preferred: None
Required: None
Preferred: None
• Ability to speak publicly and extemporaneously on a variety of subjects
• Presentation, communication and negotiation skills
• Organizational skills and the ability to meet deadlines
• Creativity and innovation
• Persistence & resilience
• Problem solving
• Influence
Language (Other than English): None
Travel Requirement: 50% - 75% Eastern Pennsylvania, West Virginia, Delaware, Eastern New York
Physical, Mental Demands and Working Conditions
Position Type: Remote/Office-based Teaches / trains others regularly Occasionally Travel regularly from the office to various work sites or from site-to-site Frequently Works primarily out-of-the office selling products/services (sales employees) Always Physical work site required No Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Never