Sales Team Leader

Sales Team Leader

Phoenix Health & Safety, part of Wilmington Plc are looking for a results-driven Sales Team Leader with proven experience managing a B2B sales team.

You'll bring energy, structure, and accountability to our frontline sales function and play a key role in maintaining high performance across the team.

Your ability to coach, monitor and improve sales activity will directly impact our growth and success.

At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked "apply"!

Job Purpose, Tasks and Responsibilities

You will be responsible for:

Daily Team Management & Coaching

• Lead daily and weekly stand-ups, managing team outputs, targets, and priorities.
• Ensure all team members are performing against KPIs.
• Provide hands-on support and 1:1 coaching to address blockers, improve call effectiveness, and develop sales confidence.

Sales Performance & Activity Monitoring

• Track individual and team performance using HubSpot dashboards and sales reports.
• Monitor pipeline movement, forecast accuracy, and lead-to-close conversions.
• Identify underperformance early and implement improvement plans where necessary.

Process, Discipline & Execution

• Ensure sales processes are followed consistently, including CRM updates, qualification standards, and follow-up cadences.
• Support adherence to call scripts, objection handling guides, and email/meeting best practices.
• Work closely with the CRM Manager to ensure HubSpot pipelines reflect real-time performance and deal health.

Cross-Functional Alignment & Handover

• Collaborate with the Marketing, CRM, and Service Delivery teams to ensure smooth handover and fulfilment.
• Provide feedback loops to support campaign optimisation, proposal accuracy, and service improvement.

What's the Best Thing About This Role?You'll have the opportunity to shape a high-performing sales team, with direct influence over both individual development and overall business success.

It's a role that combines leadership, strategy, and real-time execution perfect for someone who thrives in a dynamic and fast-paced environment.

What's the Most Challenging Thing About This Role?Balancing hands-on team support with the strategic demands of performance management and cross-functional collaboration can be demanding.

You'll need strong organisational skills and the ability to prioritise effectively to keep everything moving forward at pace.

Essential and Desirable Capabilities

To be successful in this role, you must have:

• Proven experience managing a B2B sales team in a multi-channel environment.
• Strong understanding of sales disciplines across outbound, nurturing, account management, and partnerships.
• Track record of building and sustaining high-performing sales teams.
• Highly organised, with a performance-focused mindset.

We know it's not a skill, but the successful candidate must have permission to work in the role's location by the start of their employment.

About Us

Phoenix Health & Safety is a leading provider of health and safety training and consultancy services. As part of Wilmington Plc, we benefit from the backing of a larger group while maintaining the agility and focus of a dedicated specialist.

Our goal is to make workplaces safer through expert training, support, and advice that truly makes a difference.

We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington Plc. Are you?

Join us and achieve more within your career with mutual respect, support, and fair rewards.