Sales & Support Specialist

Sales & Support Specialist

Wing is seeking elite talent to join M32 AI (backed by top-tier Silicon Valley VCs), dedicated to building agentic AI for SMB's globally. Think of it like a startup within a corporate: fast moving and agile, with the stability of a corporate, and zero bureaucracy. If you're driven by challenge and eager to make a significant impact in a high-caliber role, this is the opportunity you've been waiting for. We're looking for a Sales & Support Specialist to join our team, focused on delivering exceptional demos, onboarding, and technical support for our AI product, Central. This role blends sales acumen, customer success, and technical product guidance, serving as a crucial bridge between clients and our AI solutions.

You Will Own

• Conduct engaging sales demos that clearly explain Central's AI capabilities and integrations
• Manage full inbound pipeline: demo requests, follow-ups, feature updates, support tickets
• Deliver technical product support and training to help customers maximize value from AI integrations
• Drive customer onboarding with a mix of sales and technical assistance to ensure smooth adoption
• Communicate complex AI concepts clearly and confidently to our customers
• Collaborate with sales and product teams to relay customer feedback and improve experience

What Great Looks Like

• Strong communicator with an ability to explain technical product details effortlessly.
• Experienced in customer success or sales solutions, ideally with an interest or background in AI.
• Comfortable handling a 50/50 split between sales and technical support tasks.
• Skilled at technical training and providing thorough product guidance.
• A proactive problem-solver who navigates customer complexity with patience and clarity.

Preferred Skills & Experience

• Previous roles as Solutions Specialist, Customer Success Manager, or Account Executive in AI or tech
• Experience explaining integrations and complex software to non-technical users

Our Hiring Process

• Introductory Call (15 min) - Explore our culture, product vision, and expectations
• Technical Task
• Interview with Leadership team

What You Get

• Remote-first culture
• Work from anywhere
• Competitive salary
• Performance-based bonuses
• Software for Upskilling & Productivity
• Paid Time Off
• Health Insurance
• Tech Setup: Budget for tech set up provided after 10 months of employment.
• High autonomy, low bureaucracy
• Fast-track to leadership for high performers
• Direct access to founding team
• High visibility, autonomy and ownership
• Optional in-person hack-weeks in Hong Kong, India, or London
• Access to best-in-class tooling
• US HQ Opportunities: Top performers may have the opportunity to explore international roles within our US-based headquarters, including potential emigration opportunities, subject to availability and company needs, and after at least 2 years of employment.

If you're passionate about AI product success and fluent in sales and support, this role puts you at the center of client growth and technical partnership. Please note: Immediate joiners are preferred, but everyone will be considered.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.