Business Sales Call Center - Remote Eligible

Business Sales Call Center Representative (Remote)

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

As a Business Sales Call Center Representative (Remote), you will have a monthly quota to sell, grow and manage an existing customer base, as well as acquire new business accounts within a defined market/territory. In this role you will be a key contributor in TDS\'s overall strategy to grow, delight, and retain our small business customers. You\'ll be responsible for generating sales of our products, services and promotions offered to our business customers and providing outstanding customer support. Your role will be to identify, nurture, and close opportunities with both existing and new business customers. This includes, but is not limited to, contacting business accounts with contract renewals, retention, and identifying up-selling and cross-selling opportunities.

This position has a scheduled shift of Monday-Friday; 8:00am-5:00pm CST. This position offers uncapped commission! You will work with both internal and external customers to increase business and create solutions that serve the best interests of both our customers and TDS. This position has the ability to work remotely in any of the 40+ States in which TDS Telecom operates.

Responsibilities:

• Meet or exceed monthly sales and revenue growth goals for products and services via inbound/outbound calls.
• Actively manage existing account base (via inbound-out bound calls/email), acting as their resource for sales negotiations, (includes moves, adds and changes to the account) to ensure we retain customers and reduce market churn.
• Grow existing account base through inbound/outbound calls and emails.
• Discuss with decision makers to uncover sales opportunities with new prospects and existing account base.
• Serve as the resource for sales negotiation with existing small business accounts.
• Create proposals, write, and submit accurate and timely new orders following the established sales process.
• Respond and handle customer\'s account incidents in a timely manner
• Customer follow-up on service...

Employment at TDS is subject to post-offer, pre-employment drug testing. At TDS, we embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by law.