Technical Sales Advisor

Technical Sales Advisor - Exeter - Wolseley Building Services

We are Wolseley Building Services - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

In addition to the competitive salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Technical Sales Advisor based in Exeter, you'll be responsible for:

• Contribute to the team by communicating effectively and by working to achieve shared objectives.
• Aware of branch targets and objectives.
• Provide sales and expert advice from a technical view.
• Deal with complex requests that require problem solving and extensive knowledge of products.
• Provide best in class service to customers at all times.
• Check customers' expectations and explain clearly when these cannot be met.
• First point of contact for customer disputes.
• Develop and maintain strong relationships with customers and suppliers.
• Quote accurate prices to customers within an agreed time.
• General administration.

This is a permanent, full-time position working 40 hours per week, Monday to Friday 07:30am - 16:30pm or 8.00am – 17:00pm with 1 hour break. No weekend work required.

And here's what we'd like you to have:

• Pipe Background - Advantageous
• Proven experience in sales or customer service role
• Excellent communication skills and confidence in customer interactions.
• Dependable team player, prepared to support in all areas of the branch with a strong work ethic.
• Eagerness to learn, with a positive and enthusiastic attitude

We look forward to receiving your application!